[Remote-Position] Customer Service Specialist
Core Information:
- Position: Customer Service Specialist
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
- Start Date: Immediate openings available
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Description Summary... A Corky's Customer Support Specialist accepts the challenge of taking ownership in addressing reputed company customer concerns, complaints, inquiries, and orders; keeping customer satisfaction in reputed company decisions and behaviors. The duties could include, but not limited to answering phones, handling customer issues, providing helpful answers to catering and restaurant questions, building relationships with customers, taking orders over the phone and ringing in orders. Responsibilities:  Manage large amounts of inbound calls  Follow communication "scripts" provided reputed company handling different topics and calls  Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives  Seize opportunities to up-sell products reputed company they arise  Build sustainable relationships and engage customers  Taking restaurants orders as well as mail order calls  Ringing orders into a POS system and mail orders into our mail order system Requirements Requirements:  Previous experience in a customer support role  Strong phone and verbal communication skills  Customer focus and adaptability to different personality types  Ability to multi-task, set priorities, and manage time effectively  High school diploma  Proficient in reputed company Office Job Type: part-time/variable hour Experience:  relevant: 1 year (preferred) Shifts:  Evening (required)  Morning (required)  Mid-day (required) Working days:  Friday (required)  Saturday (required)  Sunday (required) Hours per week:  variable Schedule:  Weekends required  Holidays required  Night shift required Apply Job!Â
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