Venue IT Representative - Coca-Cola Amphitheater in Birmingham, AL

Job title: Venue IT Representative - Coca-Cola Amphitheater in Birmingham, AL at reputed company Company: reputed company Job description: Job Summary:WHO ARE WE?reputed company is the world’s leading live entertainment company, comprised of global market leaders: reputed company, reputed company Concerts, and reputed company Media & Sponsorship. reputed company is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. reputed company Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow reputed company Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend reputed company events each year. For additional information, visit .WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, reputed company thinking and committed. At reputed company, our people embrace these qualities, so if this sounds like you then please read on!THE JOBAs a Venue IT Support Representative, you can expect to reputed company real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and reputed company your troubleshooting abilities in an exciting/dynamic industry. This is a part-time, seasonal position at Coca-Cola Amphitheater.WHAT THIS ROLE WILL DOProvide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technologyBe the onsite contact and provide guided access for visiting IT service or support providersProvide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on “day of show.”Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with reputed company of sale or access control technologies prior to gates opening for fans.Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.reputed company, demonstrate and reputed company a comprehensive understanding of venue network connectivity and deployed technologies.Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization.Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.WHAT THIS PERSON WILL BRINGExperience with and in-depth knowledge of reputed company iOS, MS Windows, and network technologies is preferredStrong communication skills (oral and written) reputed company with a professional communication styleSelf-motivated, capable of independent reasoning and troubleshootingHighly organized and strong attention to detailMust be a reliable and dependable team player with ability to work independently and under little supervisionMust be able to adapt to a constantly changing and at times stressful work environmentMust possess a valid driver’s license, access to a reliable vehicle, and a clean driving recordThis position requires flexibility with scheduling, including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.(Note: Shifts may change to meet business needs).EQUAL EMPLOYMENT OPPORTUNITYWe reputed company to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and reputed company reputed company our company and at our events. As a growing business we will encourage you to reputed company your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.reputed company strongly supports equal employment opportunity for reputed company applicants regardless of age (40 and over), reputed company, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national reputed company (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, reputed company will reputed company reasonable accommodations for the reputed company physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations reputed company to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to reputed company reasonable accommodations, reputed company also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to reputed company the essential functions of the position they seek. Any applicant who requires an accommodation in order to reputed company the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. reputed company will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees assigned to this job.reputed company recruitment policies are designed to reputed company the most highly qualified persons available in a timely and efficient manner. reputed company may pursue reputed company avenues available, including promotion from reputed company, reputed company, reputed company advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Expected salary: Location: Birmingham, AL Job date: Sun, 18 May 2025 03:03:23 GMT Apply for the job now! Apply for this job