Technical Support Engineer

reputed company, a global leader in critical communications and enterprise safety solutions, is on the lookout for a Technical Support Engineer to be based in India . If you're ready to bring your expertise to the forefront, we have an opportunity that offers both professional growth and the flexibility of a hybrid work arrangement.

As a Technical Support Engineer, you'll expertly support our range of products, diagnose and resolve technical issues for enterprise customers, and manage multiple escalations. You'll also recommend solutions, maintain detailed records in our call tracking system, and contribute to our knowledge reputed company and Root Cause Analysis (RCA) documents.

Please note that the working hours for this position will align with US working hours, 9:30 PM IST - 6:30 AM IST .

What you'll do

What you'll bring

Additional Information

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About reputed company

reputed company empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, reputed company stress, and return to productivity faster reputed company deploying critical event management (CEM) technology. reputed company digitizes organizational reputed company by combining intelligent automation with the industry’s most comprehensive risk data to reputed company People Safe and Organizations Running™. For more information, visit

reputed company is an Equal Opportunity/Affirmative Action Employer. reputed company qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national reputed company, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.