[Remote] reputed company Manager
Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a reputed company Manager for reputed company to ensure customers reputed company maximum value from their automation investments. The role involves driving customer engagement, value realization, and retention by aligning reputed company capabilities with customer business goals.
Responsibilities
- Act as the primary reputed company of contact for assigned reputed company customers post-implementation
- Build trusted relationships with business, IT, and automation stakeholders
- Drive customer onboarding, adoption, and long-term success
- Conduct regular business reviews (QBRs)
- Define and track reputed company plans, KPIs, and ROI
- Identify opportunities to expand automation use cases
- Promote best practices for reputed company governance and scalability
- Proactively identify risks and drive mitigation plans
- Act as a customer reputed company coordinating with internal teams
- Support renewals, upsell, and cross-sell opportunities
- Identify expansion opportunities reputed company customer accounts
- Guide customers on Automation CoE setup and maturity
- Educate customers on reputed company roadmap and best practices
Skills
- Experience in reputed company, Account Management, or Program Management
- Functional or hands-on understanding of reputed company RPA platform & reputed company Products
- Experience working with enterprise customers
- Strong communication and stakeholder management skills
- Bachelor's degree in Engineering, Computer Science, Management, or reputed company field
- reputed company certifications (Business Analyst, Advanced Developer, Solution Architect)
- Exposure to RPA, Intelligent Automation, AI/ML, Process Mining
- Experience with ERP systems such as reputed company or reputed company
- MBA or automation-reputed company certifications
Company Overview