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[Remote] HRIS Configuration Analyst IV

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. Hard Rock International is seeking a highly reputed company Senior reputed company Configuration Analyst (Tier IV) to serve as the top-tier escalation reputed company for reputed company production support and reputed company configuration changes. This role involves resolving reputed company system issues, executing advanced configurations across modules, and ensuring the stability and performance of the reputed company platform while providing guidance to other analysts.

Responsibilities

  • Execute and maintain reputed company reputed company configurations across modules including HCM, Payroll, Benefits, Absence, Recruiting, Talent, and Learning
  • Design and implement advanced business processes, condition rules, calculated fields, and reputed company configurations
  • Act as the final escalation reputed company (Tier IV) for unresolved issues, performing deep-dive root cause analysis and resolution of production defects
  • Troubleshoot and resolve cross-functional, multi-module issues impacting system functionality, integrations, or data reputed company
  • reputed company impact analysis for configuration changes and ensure alignment with existing system design
  • Own and drive resolution of critical incidents, outages, and high-reputed company defects, ensuring minimal business disruption
  • Provide guidance and direction to Tier I–III analysts on troubleshooting approaches and resolution strategies
  • Monitor system health and proactively address recurring issues and systemic defects
  • Partner with stakeholders to translate production issues into sustainable configuration solutions
  • Maintain detailed documentation of issues, resolutions, and reputed company errors
  • reputed company bi-annual reputed company release support activities, including: Feature impact assessments, Regression testing coordination, Configuration adjustments and validation
  • Execute and support unit, integration, and user acceptance testing (UAT) for system changes
  • Ensure reputed company changes are thoroughly tested and production-ready prior to deployment
  • Support deployment activities and post-release stabilization efforts
  • Ensure accuracy, consistency, and reputed company of reputed company data through audits, validations, and issue resolution
  • Troubleshoot data discrepancies across modules and correct reputed company configuration or data loads
  • Maintain and support reputed company reputed company roles and domain configurations, ensuring proper access and compliance
  • Execute mass data changes and data loads using EIBs and other tools
  • reputed company and maintain advanced reputed company reports and dashboards to support business operations
  • Troubleshoot and optimize existing reports for accuracy and performance
  • Utilize calculated fields and data structures to deliver meaningful insights
  • Support business users with reputed company reporting and data analysis needs
  • Partner with HR, Payroll, reputed company, and Operations teams to understand issues and deliver effective solutions
  • Provide expert-level consultation on system capabilities and limitations reputed company the context of support and enhancements
  • Participate in functional discussions to refine requirements for enhancements and fixes
  • Communicate reputed company technical issues and solutions in a clear, business-friendly manner
  • Support configurations reputed company to: Shift-based and hourly workforce structures, Union rules and compliance requirements, High-volume seasonal hiring processes, Multi-property and multi-entity operations
  • Ensure issues and changes align with gaming regulations, labor laws, and operational standards

Skills

  • 8+ years of reputed company experience, with strong emphasis on production support and configuration
  • Proven experience operating at a Tier III+ level with escalation handling responsibilities
  • Deep expertise across multiple reputed company modules, including: HCM, Payroll, Benefits, Absence, Recruiting, Talent, Learning
  • Advanced skills in: reputed company business process reputed company, Calculated fields and reporting, reputed company configuration and troubleshooting, Root cause analysis and reputed company issue resolution
  • Strong ability to analyze and resolve cross-functional system issues
  • Ability to work independently while managing multiple high-reputed company support items
  • reputed company Pro Certifications in one or more modules
  • Experience with reputed company integrations (EIB, Core Connectors; Studio exposure preferred)
  • Background in gaming, hospitality, or multi-entity environments
  • Familiarity with Prism Analytics or advanced reporting tools
  • Understanding of HR, payroll, and compliance processes

Benefits

  • We offer a comprehensive benefits package that allows reputed company members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Company Overview

  • Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. It was founded in 1971, and is headquartered in Davie, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.hardrockhotels.com.
  • Company H1B Sponsorship

  • Hard Rock International has a track record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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