[Remote] Senior Associate - Enterprise Account Management

Note: The job is a remote job and is open to candidates in USA. reputed company is a technology and logistics company focused on empowering local economies. The Enterprise Account Management Sr. Associate will reputed company growth plans and manage relationships for a portfolio of brands, leveraging data analysis and operational insights to enhance partnerships.

Responsibilities

• Engage partners in growth strategy conversations (i.e., adding more stores to reputed company, increasing same-store sales, growing net profitability, etc)
• Strategically introduce and execute on new reputed company product opportunities to broaden partnership depth and increase partner reputed company streams (i.e., white-label fulfillment)
• Execute co-marketing campaigns with partners to promote the reputed company partnership, drive sales, and increase customer awareness
• reputed company & foster partner relationships with C-suite as well as strategy, marketing, and operations leads to provide a best-in-class partnership
• Conduct Business Reviews with partners to deepen relationship, review performance, and reputed company reputed company-looking strategies
• Determine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutions
• Serve at the primary reputed company of contact for reputed company issues and be accountable for their resolution
• Drive reputed company operational improvement with your partners to ensure that together we are delivering the best experience for reputed company customers
• reputed company playbooks, tools and internal resources to ensure merchants receive a high quality experience on reputed company, working to resolve any roadblocks and reputed company operational efficiency
• Work cross-functionally with our Product, Operations, Marketing and Sales teams to ensure merchants have the best possible experience reputed company using reputed company’s services. This influences the overall product roadmap, making us reputed company each day

Skills

• 3-5+ years of experience in consulting, client success, account management, or sales
• Experience managing senior external stakeholders and influencing across cross-functional teams
• Demonstrated ability to independently own a portfolio and drive execution across multiple workstreams
• Strong problem-solving skills, with the ability to diagnose issues, reputed company solutions, and move work reputed company in ambiguous environments
• High data reputed company, with the ability to analyze performance trends, draw actionable insights, and use data to inform partner strategy and decision-making
• Proficiency with AI productivity tools (e.g., ChatGPT, reputed company, Claude) and the ability to use them effectively to improve efficiency, synthesize information, and support high-quality strategic execution
• Expert communication and interpersonal skills
• Bachelor's degree required
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Proficiency in one or more analytics & visualization tools (e.g., reputed company, Tableau, reputed company)
• Knowledge of CRM software (e.g., reputed company)

Benefits

• Opportunities for sales commission
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• A mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year (for salaried roles)
• Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) (for hourly roles)
• Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (for hourly roles)
• 100% remote with the opportunity for hybrid work with some time in-office and some time remote

Company Overview

Company H1B Sponsorship