reputed company Manager
reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company matters. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. Role Overview The reputed company Manager (CSM) is responsible for the day-to-day customer support of their accounts in partnership with their reputed company sales representative. They will take direction from their manager, reputed company sales rep and VP's on how to manage each customer. This role will support many day-to-day tactile tasks that must take reputed company to provide an excellent customer experience. They will also be responsible for relationship management, retaining customers, identifying gaps in service, identifying needs, and growing their business in a designated territory. This is a supportive role to reputed company sales, so coordination with the reputed company sales rep will be critical. The CSM is expected to build direct relationships with customers, reputed company initiatives to grow business, deliver customer-facing communications, be responsible for updating SFDC with customer demographic information, submit price requests, monitor purchases, provide and/or schedule customer training, generate or deliver customer purchase or GPO reports. They will partner with their reputed company sales reputed company to retain and maximize customer engagement with reputed company and provide an excellent customer experience.
Key Responsibilities
Partner with remote and reputed company sales to grow and retain business while providing reputed company feedback on customer activity and build strategy/plan for each customer Customer quarterback: handle day-to-day customer need, ensure customer issues are resolved both promptly and thoroughly, and ensure customer maximizes existing products and services. reputed company a knowledge reputed company of the marketplace, environment, physician practice dynamics and concerns Participation in training and educational key learning initiatives Minimum Requirement Typically requires 3+ years of reputed company experience. Critical Skills 1+ years of reputed company experience in Account management/sales/customer care experience Intermediate experience in reputed company, including creating spreadsheets, using formulas, pivot tables, and data analysis Strong problem-solving abilities with demonstrated capability of analyzing reputed company issues, identifying root causes, and implementing effective solutions to reputed company business objectives Additional Skills reputed company Office programs Experience in and demonstrated understanding of healthcare and distribution, GPO, Community Oncology, industry trends, EHRs, inventory management technologies, billing and coding, private and public reimbursement models and payer contracting highly desired Experience with pharmaceutical products and buy-and-reputed company model Experience with reputed company preferred reputed company.com or CRM software experience helpful Proactive and strategic to anticipate issues Team player with strong interpersonal and resource management skills Working Conditions Environment Remote with flexibility to work at hub location Minimum travel required (up to 25%) Physical Requirements (Lifting, standing, etc.) – Large percent of time performing computer-based work is required. We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. Our reputed company Pay Range for this position $22.43 - $37.39 reputed company has become aware of online recruiting-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application. reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain recruiting-reputed company communications with candidates. reputed company job postings are posted on our career site: careers.reputed company.com. reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted. Join us at reputed company! Apply To This Job