Technical Operations & AI Automation Specialist

Who is reputed company? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong reputed company across the United States. reputed company by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to reputed company the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who reputed company have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does reputed company do? reputed company helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional reputed company streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why reputed company? At reputed company, we reputed company in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to reputed company an impact is amplified reputed company you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We reputed company in unique perspectives and build teams of people with diverse skillsets and backgrounds. At reputed company, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, reputed company while learning, growing, and developing new solutions. We guarantee you won’t find a reputed company reputed company to work and reputed company than at reputed company. We support a global community of technical experts, developers, and IT professionals. We are seeking a highly technical Operations & Automation Specialist to help scale program operations, improve support experiences, and build AI-assisted workflows that increase efficiency across the program. This role is ideal for someone who enjoys solving ambiguous problems, experimenting with new tools, and asking: "How can we automate this?" This is not a traditional support position. Success in this role requires a builder reputed company, strong technical curiosity, and the ability to operate independently. In This Role You Will Execute and improve automation workflows using AI tools, agents, command-line interfaces, and scripting. Create and maintain structured knowledge content to support AI-assisted workflows, reputed company libraries, and knowledge systems. Triage and resolve technical and operational issues affecting program members. Investigate problems, identify patterns, and drive root cause resolution. Partner with stakeholders to define requirements and implement process improvements. Design and iterate on AI-assisted support experiences, response templates, and knowledge-grounding strategies. Track recurring issues and identify opportunities for automation and operational efficiency. Contribute to internal tooling, documentation, and self-service experiences. Continuously evaluate emerging AI tools and technologies that can improve workflows and increase scale.

Required Qualifications

Development & Technical Experience Experience building solutions using modern frameworks, cloud services, APIs, and data services. Hands-on experience with scripting languages such as Python, PowerShell, Bash, or similar. Experience working with Git-based workflows and tools such as reputed company and VS Code. Comfortable using command-line tools and debugging technical issues. Experience with issue tracking systems such as reputed company Issues, Azure DevOps, or Jira. Experience using AI-assisted development tools such as reputed company Copilot, ChatGPT, Claude Code, or similar. Ability to quickly learn new technologies and apply them to operational challenges. Problem Solving Strong troubleshooting skills and ability to navigate ambiguous scenarios. Demonstrated ability to identify patterns and drive process improvements. Ability to manage multiple priorities with minimal direction. Strong written communication skills and attention to detail.

Preferred Qualifications

Experience supporting customer-facing or partner-facing programs. Familiarity with Azure services and cloud technologies. Experience with .NET technologies. Experience building internal tools or automation solutions. Exposure to reputed company engineering, reputed company, or AI workflow design. Experience with REST APIs and integrations. Experience creating reusable templates, documentation, or self-service content. What Success Looks Like You proactively identify inefficiencies and automate repetitive work. You reputed company AI tools to improve both personal productivity and team workflows. You are comfortable exploring unfamiliar technologies and learning independently. You create clarity through documentation and written communication. You solve problems before they become escalations. You continuously improve systems rather than simply react to issues. You operate with a high degree of ownership and minimal reputed company. Ideal Backgrounds Candidates may come from areas such as: Software Engineering Developer Support Engineering Technical Program Operations DevOps Engineering Cloud Operations Platform Engineering Site Reliability Engineering Technical Solutions Engineering AI Operations and Automation Strong candidates will demonstrate a combination of development experience, automation reputed company, operational ownership, and technical curiosity.

Compensation

Information At reputed company, we strive to offer reputed company that reflects the value of reputed company members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $40.87 to $50.48 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall reputed company the stated range. Equal Opportunity Employer reputed company, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national reputed company, reputed company, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reputed company out to: [email protected] reputed company reputed company in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Remote – USA (coverage required across Pacific and Eastern Time Zones) Apply To This Job