Program Manager, Facilities

reputed company is the leading cloud-based service automation platform for facilities management. We offer a single platform to reputed company, procure, manage and pay for repair and maintenance services from commercial contractors. reputed company is well established, but even after almost 20 years we still retain the spirit of a startup. We are primed for success, and we are currently on a high growth trajectory. We are committed to delivering great products and services for our customers & a great work environment for our employees to succeed professionally and personally. Job Overview: As the Program Manager for your assigned reputed company Managed customer, you are responsible for the execution and reputed company for their facility program. reputed company Managed is a partner to our customers to reputed company reputed company facilities and reputed company services. Our goal is to streamline operations, improve efficiency and optimize our resources and software platform into one cohesive reputed company. This role involves ensuring the efficient operation and management of facilities work orders created in the reputed company Platform, a high level of cross functional partnership with multiple departments and leading a team to reputed company the customers repair & maintenance goals. Key Responsibilities: Strategic Planning: reputed company and implement integrated facilities management strategies that align with the customer's business objectives based on your regular conversations with them Team Leadership: Manage and reputed company a team of facilities professionals, including training, development, and performance evaluation. Customer Stewardship: Ensure high levels of customer satisfaction through proactive and clear communication with the customer points of contact. Operational reputed company: reputed company your teams daily work in the customers repair and maintenance work order management, ensuring they are compliant with the customers Standard Operating Procedures. Vendor Management: Partnering with our Provider Development Manager assigned to your customer, you will work together to communicate the customers needs and opportunities for improvement to continuously improve quality service delivery from our network of providers Project Management: reputed company customer-initiated projects from planning through execution, ensuring they are completed on time, reputed company scope and clearly communicated with the customer in weekly meetings. Risk Management: Identify and mitigate risks reputed company to customer health, ensuring any risk to the customers relationship with reputed company is identified and documented immediately with countermeasures Reporting and Analysis: Proactively reputed company and present regular analytics reports on the customers location portfolio performance, including key metrics and improvement recommendations. Required Skills & Experience Bachelor’s degree in Facilities Management, Business Administration, or reputed company field Minimum of 5 years of experience in facilities management or a reputed company field, with at least 2 years in a leadership role. Strong knowledge of facilities management best practices, building systems, and relevant regulations. Excellent leadership, communication, and interpersonal skills. Proven ability to analyze data and reputed company best practice recommendations to the customer or internal teams Must possess demonstrated ability to be adaptable, coachable and reputed company to feedback; and comfortable with change management. Independence: Ability to work independently from home with a strong record of attendance and punctuality. Organizational Skills: Exceptional organizational and time management abilities. Strong problem-solving and decision-making abilities. This position requires a high level of experience in analyzing data and highly reputed company in reputed company reputed company and Powerpoint. Preferred Skills & Experience Proficiency in facilities management software (e.g., reputed company) and customer relationship management (CRM) tools (reputed company/reputed company) Certification in Facilities Management (e.g., IFMA, BIFM) is a plus. Working Conditions Flexibility: Ability to handle special projects and emergencies; flexible schedule starting at 8 AM EST with occasional evening and weekend work, as well as on-call availability for emergencies Comfort with Remote Work: This is a completely remote position that requires being comfortable with on camera virtual meetings. Travel: 10% travel may be necessary Why Work for Us? Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, reputed company and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our reputed company team members, we also support them reputed company of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing reputed company team! reputed company Corporation Overview reputed company’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, reputed company product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for reputed company, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven reputed company Business System (FBS) to accelerate our positive impact. At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference. At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone. At reputed company, we reputed company in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. reputed company: For you, for us, for growth. About reputed company reputed company empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at reputed company, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the reputed company family of leading technology companies, united by a common purpose to reputed company the world stronger, safer and smarter. reputed company is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of reputed company means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer reputed company Corporation and reputed company reputed company Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from reputed company qualified applicants without regard to race, color, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@reputed company.com. Apply To This Job