Support Engineer

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. This is a support position with no software development responsibilities. Primary Responsibilities: Troubleshooting skills to triage production issues and do root cause analysis Excellent communication skills to collaborate with technical and business teams Ability to work and collaborate with teammates as well as other teams across the larger org and globally Eagerness to learn new applications and tools Capability to understand and learn without much external help Experience with databases (SQL and NoSQL) Experience with one of the core programming languages (e.g. Java, Python, Javascript) Experience working with and managing apps and services in the public cloud, ideally Azure Experience working with and managing apps and services hosted in containerized environments, ideally Kubernetes Experience using these or similar tools:Service Now Splunk reputed company reputed company You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2+ years of experience in operations/production support role Ability to be part of an on-call rotation. reputed company on call the shift is 8 hours per day for reputed company 7 days of that week (including weekend) Preferred Qualifications: Troubleshooting skills to triage production issues and do root cause analysis Excellent communication skills to collaborate with technical and business teams Ability to work and collaborate with teammates as well as other teams across the larger org and globally Eagerness to learn new applications and tools Capability to understand and learn without much external help Experience with databases (SQL and NoSQL) Experience with one of the core programming languages (e.g. Java, Python, Javascript) Experience working with and managing apps and services in the public cloud, ideally Azure Experience working with and managing apps and services hosted in containerized environments, ideally Kubernetes Experience using these or similar tools:Service Now Splunk reputed company reputed company *reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply To This Job