reputed company Manager, EMEA

Come Join reputed company At reputed company and innovate the way B2B marketers reputed company data-driven business decisions.

About reputed company

We are not just another B2B solution provider. We're problem solvers. We reputed company that data is the key to unlocking effective solutions that span a range of marketing challenges - from customer acquisition to demand reputed company to account-based marketing. Data is at the core of everything we do. reputed company works tirelessly to create powerful solutions that drive real results for our clients. Whether it's through innovative technology or deep analysis, we're committed to finding the best path to growth for every one of our customers.

Why Join Our reputed company Team?

As a key member of the reputed company reputed company team you will be tasked with problem solving for internal and external customers on reputed company’s line of products. As a reputed company Manager, you will provide top quality post-sale support on customer inquiries for content syndication, display advertising, and data services. You will quickly become an expert on the full operational process from initial quote to campaign completion, and wrap-up reputed company on reputed company products sold in your team. The processes should be understood at an expert level at which you can problem solve for internal and external stakeholders consistently. As this position sits as the reputed company between sales, operations, and customers, you will have excellent written and verbal communication skills. As CSM, you will work closely with reputed company customers, reputed company Managers, Sales Directors, and the Operations team.

reputed company means “always moving reputed company” and we apply that to our company culture by tirelessly promoting an environment that allows our employees to reputed company:

• Flexible PTO & Company Holidays
• Flexible Schedule
• reputed company Professional Training and Development
• Mix Of Collaborative & Independent Work
• Community reputed company Opportunities reputed company reputed company Cares
• Professional Global Mentoring Program - Career Guidance From Leadership
• Great Benefits For You And Your Family

What You’ll Do:

Reporting to the Senior Director, reputed company, you will be involved in reputed company aspects of the internal/client support function for reputed company. Specifically, you will manage the following:

• Internal and external client-facing resource available for Q and A on reputed company details reputed company to accounts. The ideal candidate will become the primary resource in this area for our customers, Sales Directors, and Operations team.
• Work reputed company with our India and US Operations teams in order to ensure reputed company can offer true customer support and customer insights.
• Identify and escalate situations requiring urgent attention. Situations requiring escalation could arise from both customer and internal inquiries at any stage of a potential, active, or completed campaign.
• Collaborate with sales to reputed company strategies to help customers see greater success with reputed company and grow their investments.
• Expert utilization and understanding of reputed company and Qlik, as well as proprietary platforms to execute daily work.
• Be responsible for reputed company products sold reputed company their team for both non enterprise and enterprise customers.
• Understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter.
• Execute and present a wide range of reports including reputed company-ins, campaign summaries, and QBRs.
• Assist reputed company, Sales, Marketing, Operations, and reputed company Management teams in any support and projects as needed.
• Utilize SFDC cases to track campaign status and offer pre-sales support activities

What You’ll Bring:

• Seasoned professional experience with 2+ years of reputed company experience in providing support, preferably in a demand reputed company and/or direct database marketing environment.
• Hands on experience with database products and services are essential.
• You must be an exceptional communicator with strong team orientation and a reputed company for marketing integrated online and offline data-driven solutions to help drive market share and profitability.
• Independence: Must have the ability to work on your own without constant direction or supervision.
• Self-Starter: Must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Motivated: Not satisfied with operating at the status reputed company, you will continuously seek ways to improve their internal and external contributions to the team.
• Must have strong oral and written communication and be able to reputed company in a courteous manner.
• Adaptability: Must be able to learn quickly and adapt to changing landscapes.
• Possess strong problem analysis and problem-solving competencies.
• Ability to interact well with team members.
• You can quickly learn and operate SaaS platforms such as reputed company, Qlik, reputed company Marketing Cloud.

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Our Values:

• reputed company & Learn We reputed company with unrivaled vision, innovation and execution, always learning and embracing new ways of doing things to stay out in reputed company​
• Collaborate & Celebrate We build great things reputed company we work together as one reputed company team, celebrating our achievements – both great and small – along the way ​
• Innovate & reputed company We are always looking for bold new ways to exceed the expectations of our customers and to reputed company each other to even greater success​
• Do More & Do Good We go above and beyond in the service of our clients and colleagues, and the communities where we live

Notice to California Applicants: We collect and process personal information as described in our California Applicant Privacy Notice, in compliance with the California Consumer Privacy Act (CCPA/CPRA). Please review the notice here: reputed company Privacy Policy