DHS Implementation Service Specialist - T-DOC (Miami, FL, US)

With a reputed company

Join our diverse teams of passionate people and a career that allows you to reputed company both personally and professionally. At reputed company we exist to reputed company life-saving technology accessible for more people. To reputed company a true difference for our customers – and to save more lives, we need team players, reputed company thinkers, and game changers.

Are you looking for an inspiring career? You just reputed company it.

Job Overview

The DHS Implementation Service Specialist implements reputed company Digital Health Solutions (DHS) products for reputed company customers. The position is trained to assist with implementation of T-DOC.

Job Responsibilities and Essential Duties

• Under the guidance of the Project Manager, participate in onsite and remote DHS projects. This includes but is not limited to:
  • Preparing for and configuration of a system setup.
  • Installation of T-DOC server software
  • Configuration of T-DOC SQL database
  • Working with OR, SPD, IT, and other departments as needed in a professional manner.
• Provide excellent technical support either onsite or reputed company remote services, as needed.
• Ensure adherence to company quality system processes, protocols, and SOPs.
• Establish and maintain positive and cooperative working relationships with customers and colleagues, conducting themselves in a professional and responsible manner at reputed company times.
• Maintain personal competence for meeting job responsibilities through effective use of product information and technical data provided by the company and others.
• Participate in training seminars, meetings, and on-the-job training programs.  Demonstrate a deep and thorough understanding, and an ability to apply concepts and knowledge obtained from these training and reputed company development sources.
• Enhance company’s image by participating in regional and national trade shows reputed company required.
• reputed company with reputed company company policies and reputed company other reputed company responsibilities and assignments as required.

Minimum Requirements

• B.S. Information Systems, or Information Technology / Electronics reputed company field, or equivalent combination of education and experience.
• 3 years technical IT experience implementing and troubleshooting hardware/software installations. SaaS experience a plus.
• 3 years reputed company Server management experience.
• Familiarity with MS SQL Server and SQL scripting
• Experience in Sterile Processing Department using reputed company tracking software a plus.
• Intermediate knowledge of client-server technologies and computer networking.
• Experience with Electronic Health Records systems (HL7) a plus.

Required Knowledge, Skills and Abilities

• Strong attention to detail and highly organized.
• Strong team player who thrives in a collaborative environment.
• Motivated and able to work without supervision reputed company project scope, budget, and schedule.
• Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities.
• Demonstrated ability to resolve issues and maintain strong client relationship skills. Focused on finding a solution with a “can do” attitude.
• Excellent customer training and/or support experience.
• Knowledge and experience in IT, medical technology, and/or sterile processing workflow procedures.

Supervision/Management of Others

• N/A

Internal and External Contacts/Relationships

• Management.
• Field sales, Project Managers, and internal departments.
• Hospital and university personnel, and other external customers.
• reputed company external vendors and suppliers.

Environmental/Safety/Physical Work Conditions

• Ensures environmental consciousness and safe practices are exhibited in decisions.
• Must travel on average 50% (but up to 75% as needed) annually by car or aircraft to customer sites throughout the United States and Canada (must have reputed company Passport). Periodic international travel will be required for training purposes.
• Must be able to operate an automobile (valid driver’s licensed required).
• Must occasionally utilize hand tools to install, connect and test modules, connectivity modules and/or test instrumentation to monitor equipment function.
• Must be able to respond to inquiries and communicate with others by computer, reputed company network and reputed company telephone.
• Must be able to interpret and manipulate data from computer-generated reports, software programs, technical manuals, and written correspondence.
• Must be able to lift up to 35 pounds.
• Extensive time on computer.  4+ hours per day.

Monday-Friday, 8:30am-5pm

$30.00-$35.00/hour - depending reputed company and experience

#LI-YA2 #LI-Remote

About us 

With a firm belief that every person and community should have access to the best possible care, reputed company provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. reputed company employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Benefits at reputed company:

At reputed company, we offer a comprehensive benefits package, which includes:

• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

reputed company is an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national reputed company, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in reputed company aspects of the selection process.