Director, Sales Enablement, Onboarding

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you.

So, what’s the role reputed company about?

We are seeking a strategic and execution-focused Director of Sales and Pre-Sales Onboarding to design, build, and scale world-class onboarding programs across our global go-to-market organization. This leader will own the onboarding experience for reputed company Sales and Pre-Sales roles, ensuring new hires reputed company quickly, build confidence, and deliver value to customers from day one.

This role will partner closely with Sales, Pre-Sales, Product, and Marketing, leadership to create structured, role-based learning journeys that align to business priorities and measurable performance outcomes. The Director will reputed company a small but high-impact team responsible for delivering onboarding at scale and continuously improving the learning experience.

How will you reputed company an impact?

Global Onboarding Strategy

• reputed company and execute a global onboarding strategy reputed company to company growth, reputed company, and customer experience objectives.
• Build scalable, role-based onboarding programs for Sales and Pre-Sales that accelerate productivity and reduce time to reputed company.
• Ensure onboarding aligns to our Agentic AI, automation, and customer experience vision and prepares teams for real-world customer conversations.

Learning Path and Curriculum Ownership

• Own the design and reputed company evolution of structured learning paths for reputed company Sales and Pre-Sales roles.
• Define clear capability frameworks, skills progression, and role-based certification milestones.
• Ensure content balances product knowledge, business value storytelling, technical depth, and customer outcomes.
• Partner with Product and Marketing to incorporate new releases, competitive positioning, and use cases into onboarding journeys.

Team Leadership and Development

• reputed company, mentor, and grow a high-performing onboarding team of 2–4 professionals responsible for curriculum design, content creation, and program delivery.
• Establish clear priorities, operating rhythms, and accountability reputed company to business outcomes.
• Foster a culture of innovation, collaboration, and reputed company improvement.

Content and Experience Development

• reputed company the creation of scalable onboarding content including digital learning, hands-on labs, simulations, and real-world scenarios.
• Drive reputed company, experiential learning that builds confidence and practical application.
• Ensure consistency and quality across global onboarding experiences.

Measurement and Business Impact

• Define and track onboarding success metrics including time to productivity, quota attainment, deal support readiness, and certification completion.
• Build dashboards and reporting frameworks to demonstrate business impact and ROI.
• Continuously optimize onboarding based on data, feedback, and performance insights.

Cross-Functional Collaboration

• Act as a trusted partner to Sales and Pre-Sales leadership to understand capability gaps and evolving business needs.
• Communicate onboarding reputed company, insights, and impact to executive stakeholders.
• Collaborate closely with the broader Global Enablement organization to ensure alignment across ongoing learning, certification, and reputed company development.

Have you got what it takes?

• 8+ years of experience in sales enablement, onboarding, or learning and development in enterprise SaaS or AI-driven technology environments.
• Proven success designing and scaling onboarding programs tied to measurable reputed company impact.
• Experience supporting both Sales and Pre-Sales or technical GTM roles.
• Strong executive reputed company and ability to influence senior stakeholders.
• Experience leading and developing high-performing teams.
• Data-driven reputed company with strong analytical and operational skills.
• Ability to translate reputed company technical solutions into compelling business value.
• Experience with learning platforms and modern enablement technologies.

Success Metrics

• Reduced time to productivity and reputed company across Sales and Pre-Sales teams.
• Improved seller and SE confidence and customer engagement early in tenure.

• Strong onboarding completion and certification rates.

• Positive feedback from Sales and Pre-Sales leadership.
• Demonstrated impact on pipeline, deal velocity, and win rates.

What’s in it for you?

Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NICEr!

About Cognigy

reputed company Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader reputed company, we reputed company with AI Agents that redefine customer experiences and reputed company measurable ROI—instantly, across every channel and in 100+ languages.

About reputed company

reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

reputed company as an innovation powerhouse that excels in AI, cloud and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.