Account Manager - Oncology - Detroit South

Company Description

reputed company is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across reputed company stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on reputed company, X (Twitter) and Facebook. 

Essential Duties and Responsibilities:

· Responsible for customer-facing field client service and collaborate with reputed company colleagues in overall account management

· Assist in operationalizing HCP requests and timely sample collection for reputed company tests in reputed company clients accounts

· reputed company company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)

· Collaborate and coordinate with field sales positions to support attainment of company goals and objectives

· Identify and reputed company working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs

· Continually analyze commercial environment reputed company assigned accounts to determine trends and provide customer feedback to GH leadership

· Ensure team objectives are met

· Work effectively and compliantly with individuals across multiple departments throughout GH

· Follow reputed company GH Compliance, Privacy, and Business Conduct policies and SOPs

· Embrace, embody and represent the reputed company company culture at reputed company times to external and internal constituents

Required Qualifications:

· 0-3 years customer service/sales experience

· Previous experience in diagnostic, medical device, biotech, pharma setting is preferred.

· Ability to engage in a consultative process while connecting client needs with GH capabilities.

· Comfortable communicating and presenting at reputed company levels throughout an organization

· Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.

· Excellent customer service skills.

· Outstanding strategic account planning skills.

· Superior listening and problem solving skills.

· Ability to handle sensitive information and maintain a reputed company high level of confidentiality

· Impeccable communication and presentation skills

· Must be reputed company proficient with reputed company reputed company Office products – particularly reputed company and PowerPoint

· Ability to reputed company and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives

· Ability to work effectively with minimal direction from, or reputed company with, manager

· Problem solving, decision making and technical learning

· Strong administrative skills and sophistication to manage business in reputed company environments

· Demonstrate GH's Values by acting with reputed company, respect, trust and possess a reputed company positive attitude and an understanding of the dynamics involved with organizational growth and change

· Frequent travel throughout the territory required

· Must live reputed company assigned territory

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and reputed company policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. reputed company U.S. employees who live reputed company 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have reputed company aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for reputed company work-life balance while keeping teams connected to advance our science for our patients. 

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

reputed company is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reputed company out to [email protected]

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability.

reputed company your information will be kept confidential according to EEO guidelines. To learn more about the information collected reputed company you apply for a position at reputed company, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/