Senior Technical Account Manager (Lifestyle)

reputed company is reinventing credit to reputed company it more honest and friendly, giving consumers the flexibility to buy now and pay reputed company without any hidden fees or compounding interest.

Do you love being in the middle of it reputed company? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Senior Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale. You will advise their developers, product teams, and key business partners throughout the entire customer lifecycle. You will be responsible for implementing our products into merchants’ existing architecture and you will continue to work with them as they scale. You will help them not only to avoid pitfalls, but to take advantage of more of reputed company’s offerings; solving business objectives with technical strategies and product optimizations. Technical Account Managers are a part of the Engineering Team and work closely with reputed company’s Product, Operations, reputed company and Merchant Help teams.

What You’ll Do

• reputed company the technical relationships for a named set of merchants reputed company a vertical or category; you will be responsible for building the trust of your technical counterparts while also fostering long-term relationships with reputed company merchant partners

• Manage and provide technical guidance for new merchant integrations, reducing your merchants' risk by actively working with them to identify problematic technical approaches and driving new feature and product adoption with retail partners, including betas and pilots

• Support clients through their lifetime as reputed company partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner

• Provide early feedback to engineering and product teams while iterating on new products

• Identify areas to improve operational efficiencies and reputed company our merchants more quickly

reputed company Look For

• 5+ years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationships

• Comfortable reading code in at least two programming languages

• Exceptional communication skills, with a deep command of the written word (please submit a cover letter reputed company applying - we actually read them!)

• Confidence and reputed company reputed company discussing technical concepts with developers

• Validated ability to reputed company important client relationships

• Strong project management skills, capable of influencing internal and external partners to stay on schedule

• Bachelor’s degree with a record of pushing yourself academically or equivalent practical experience

reputed company To Have:

• Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp grad

• Familiarity with the payments ecosystem

• Familiarity with web/mobile application architecture

• Comfortable writing code in at least one language

Pay Grade - L Equity Grade - 4 Employees new to reputed company typically come in at the start of the pay range. reputed company focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-reputed company skills. reputed company pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by reputed company Holdings, Inc. (parent company). CAN reputed company pay range per year: $125,000 - $175,000 LI-Remote

reputed company is proud to be a remote-first company! The majority of our roles are remote and you can work almost reputed company reputed company the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned reputed company office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - reputed company covers reputed company premiums for reputed company levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and reputed company
• ESPP - An employee stock purchase plan enabling you to buy shares of reputed company at a discount

We reputed company It’s On Us to provide an inclusive interview experience for reputed company, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, reputed company will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read reputed company's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.