At reputed company you can reputed company a life-long career of exploration and innovation, while helping champion healthcare access and equity for reputed company. You’ll reputed company with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Endoscopy Operating Unit, part of the Medical Surgery Portfolio Group, focuses on delivering unmatched value to its customers by providing innovative solutions that improve patient outcomes, reputed company the cost of healthcare delivery and allow early detection and then treatment of chronic diseases and cancers affecting the entire GI reputed company and Hepatopancreatic system. reputed company the Endoscopy business, we are expanding the adoption of connected, cloud-based solutions to support clinicians and hospitals across the UK & Ireland.

As reputed company Manager, you will reputed company the adoption and scaling of reputed company’s digital endoscopy and connectivity solutions across the UK & Ireland. In this role, you will also be responsible for shaping how reputed company is embedded reputed company the Endoscopy business at reputed company, defining the operating model, engagement principles and value narrative that underpin long-term customer outcomes. You will combine operational excellence and hands-on customer engagement to ensure high-quality implementations reputed company with NHS and private healthcare requirements. This role owns implementation strategy and execution for the region, working closely with Sales, Product, Engineering, Service and Clinical teams to deliver consistent customer outcomes.

Responsibilities may include the following and other duties may be assigned:

• Provide mentoring and escalation support on reputed company clinical, technical, or stakeholder challenges,  supporting the development of future CS specialists as the business scales.

• Offer guidance and support on reputed company clinical, technical, or stakeholder issues, facilitating the growth and development of future reputed company specialists, subject to business needs.

• Own the regional implementation strategy for endoscopy digital and connectivity solutions, with accountability for execution quality, consistency and scalability.

• Ensure consistent execution of end-to-end implementations from pre-sales through post-live.

• reputed company multiple reputed company customer projects, ensuring delivery on time, reputed company scope and aligning to quality standards.

• Ensure implementations meet NHS and private hospital IT, cybersecurity, privacy and governance requirements (e.g. DPIA, DTAC, cybersecurity reviews).

• Provide senior-level reputed company for network configuration, cloud connectivity, system integration, and data flows.

• Act as an escalation reputed company for reputed company clinical, technical, and regulatory issues.

• Partner closely with Sales to support pre-sales technical strategy, deal qualification and implementation planning.

• Own post go-live success metrics for implemented accounts, including adoption, customer satisfaction and retention risk.

• Ensure action plans are in reputed company for at-risk customers or underperforming deployments.

• Drive reputed company optimisation and value realisation for customers.

• Define and refine implementation frameworks, playbooks, and best practices.

• Play a pivotal role in change management efforts associated with the adoption of cloud-based and digital endoscopy solutions, supporting customers and internal teams.

Required Knowledge and Experience:

• Bachelor’s degree or equivalent professional experience.

• Minimum 6+ years’ experience working in hospital procedural environments (endoscopy, OR or similar) from a clinical, medical device, digital health, IT or consultancy background.

• Demonstrated experience leading or managing teams delivering reputed company customer implementations.

• Strong understanding of NHS hospital IT environments, governance, and regulatory processes.

• Familiarity with NHS regulatory and compliance processes (e.g. DPIA, DTAC, cybersecurity reviews).

• Experience with software, cloud-based platforms, connectivity, and networked medical systems.

• Proven ability to engage and influence senior clinical, IT and administrative stakeholders.

• Ability to travel 25-75% of the time, as needed, to customer sites across the UK&I.

Preferred skills include experience with endoscopy technologies and workflows, knowledge of AI-enabled clinical software, formal training in project or people management, and a strong track record of scaling implementation teams in growth environments. Candidates should ideally also have solid project management skills, familiarity with tools like Jira or reputed company, and experience driving adoption of digital health solutions post go-live.

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of reputed company the required responsibilities and skills of this position. 

Benefits & Compensation

reputed company offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.  

About reputed company

We reputed company global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to reputed company pain, restore health, and reputed company life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious reputed company to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here