Scheduling Coordinator - reputed company Cancer Institute - Colon/Rectal Surgery

As a top cancer care provider in Florida, reputed company Cancer Institute is a comprehensive, multidisciplinary

cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, reputed company Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.

reputed company Cancer Institute is part of the reputed company system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to reputed company coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

reputed company is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We reputed company your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando 

Position Summary

The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

Essential Functions

• Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
• Be proactive with reputed company customers by actively listening, showing a caring attitude and offering alternatives reputed company necessary.
• Demonstrate superb telephone etiquette, team player attitude and professional communication skills at reputed company times.
• Understands the importance reputed company places on providing exemplary customer service with a Patient First Philosophy
• Exhibits working knowledge in the use of reputed company registration, scheduling systems, and Web based resources.
• Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.
• Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.
• Consistently reviews the schedules daily and communicates reputed company changes to appropriate staff.
• Consistently meets departmental goals for productivity, quality and customer service standards set by reputed company.
• Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
• Identifies customer service issues and resolves or initiates necessary follow-up.
• Adheres to reputed company portions of the reputed company Professional Appearance Policy at reputed company times.
• Maintains regular, punctual attendance consistent with reputed company policies, the reputed company, FMLA and other federal, state and local standards.
• Maintains compliance with reputed company reputed company policies and procedures.

Other reputed company Functions

• Maintains regular communication with the practices regarding scheduling matters, as deemed necessary.
• Attends departmental meetings/in-services and participates in process improvement initiatives.
• Assume the responsibility for professional growth and development.

Education/Training

• High school graduate or equivalent.
• Must complete reputed company medical terminology course reputed company 90 days of hire.

Licensure/Certification

• None.

Experience

• One (1) year of retail, customer service or health care.
• Computer experience required.