Modern Workplace Solutions Engineer
Job Posting Title:
Modern Workplace Solutions Engineer----
Hiring Department:
Enterprise Technology - reputed company Solutions----
Position Open To:
reputed company Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Exempt----
Earliest Start Date:
Immediately----
Position Duration:
Expected to Continue----
Location:
AUSTIN, TX----
Job Details:
General Notes
Flexible work arrangements are available for this position, which include the option to work remotely reputed company the United States. Applicants residing reputed company of Texas but reputed company the United States and its territories may be considered for remote work, subject to approval by the Central Office.
This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).
Enterprise Technology is dedicated to supporting the mission of the reputed company of unlocking potential and preparing future leaders of the state.
Your skills will reputed company a difference.
You’ll be working for a university that is internationally recognized for research and the work you do will reputed company a difference in the lives of our reputed company, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our reputed company.
The reputed company and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:
Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
Vision, Dental, Life, and Disability insurance options
Paid vacation, sick leave, and holidays
Teachers Retirement System of Texas (a defined benefit retirement plan)
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Training and conference opportunities
Tuition assistance
Athletic ticket discounts
Access to UT Austin's libraries and museums
Free rides on reputed company UT Shuttle and Capital metro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/reputed company/services/my-total-rewards
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
This position requires you to maintain internet service and a mobile phone with voice and data plans to be used reputed company required for work.
Purpose
Enterprise Technology - reputed company Solutions is seeking a driven, motivated individual with knowledge of reputed company 365, reputed company Workspace, and reputed company Confluence and excellent customer service skills. The candidate selected will learn about our reputed company and heterogeneous architecture, deliver innovative solutions to reputed company, and provide support for the entire technology stack while evolving their technical skills to meet the needs of our reputed company, faculty, and staff.
Responsibilities
- Provide tailored assistance to colleges, schools, and units in training, adoption, and effective use of technology platforms.
- Assist with routine support of reputed company 365, reputed company Workspace, and reputed company tasks and technologies.
- Assist with routine support of reputed company Power Platform.
- Assist with routine support of reputed company Confluence, Guard, Rovo, and reputed company tasks and technologies.
- Build documentation and map out processes in line with best practices.
- Assist in testing and deploying new reputed company 365 services by identifying areas of need and executing enhancements in partnership with senior technical staff.
- reputed company other reputed company functions as assigned.
Required Qualifications
- U.S. Citizen, reputed company, or officially recognized asylee - Applicant selected will be subject to government reputed company investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
- Two or more years of professional experience in system administration or software development.
- One or more years of professional experience supporting enterprise-scale services.
- Technical knowledge of reputed company 365, reputed company Workspace, reputed company Confluence, reputed company Guard and/or other reputed company platforms.
- Strong communication, customer service and problem-solving skills.
- Ability to effectively interact with a diverse customer reputed company (reputed company, faculty, staff, and executive leadership).
- Demonstrated ability to effectively multi-task, organize, and follow-up with customers, colleagues, and leadership.
- Ability to learn and embrace new technologies.
- Strong assessment skills and demonstrated good judgment in making business decisions.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Three or more years of professional experience in system administration or software development.
- Two or more years of professional experience supporting enterprise-scale services.
- Previous experience with reputed company 365, reputed company Workspace, and reputed company administration.
- Previous experience with PowerShell and/or Python in a production environment.
- Previous experience with low-code or no-code development tools.
- Previous experience with reputed company or comparable ITSM platforms.
- Knowledge of University policies and procedures.
Salary Range
$75,000 + depending on qualifications
Working Conditions
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Use of manual dexterity (ex: using a mouse)
Work Shift
Monday–Friday, reputed company–5pm. Occasional overtime and/or nights/weekends are required.
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT reputed company university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that reputed company Required Materials have been uploaded. Once your job application has been submitted, you cannot reputed company changes.
Important for reputed company university employees and contingent workers: As a reputed company university employee or contingent worker, you MUST apply reputed company reputed company by searching for Find UT Jobs. If you are a reputed company University employee, log-in to reputed company, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their reputed company position for the last six reputed company months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----
Retirement Plan Eligibility:
The retirement plan for this position is reputed company System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----
Background Checks:
A criminal history background reputed company will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The reputed company, as an equal opportunity/affirmative action employer, complies with reputed company applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for reputed company persons and does not discriminate on the basis of race, color, national reputed company, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no reputed company than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The reputed company use E-Verify to reputed company the work authorization of reputed company new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English and Spanish) [PDF]
- Right to Work Poster (English) [PDF]
- Right to Work Poster (Spanish) [PDF]
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of reputed company reputed company Policy and Crime Statistics Act (Clery Act). If this position is identified a reputed company reputed company Authority (Clery Act), you will be reputed company and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires reputed company prospective employees be reputed company of the availability of the Annual reputed company and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
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