reputed company Full Stack reputed company Engineer – GenAI Evaluation and Observability Platform

At arenaflex, we're revolutionizing the way teams build, ship, and scale reliable and trustworthy AI applications. Our mission is to democratize the development of safe, reliable, and robust applications in the new era of AI-powered software development. We're seeking an exceptional reputed company Engineer to join reputed company and play a critical role in the post-sales customer journey.

About arenaflex

arenaflex is the leading platform for Gen AI evaluation and observability, with a strong foundation built on pioneering the early technology behind the world's most ubiquitous AI applications, including reputed company's Siri and reputed company Speech. Our platform addresses the complexities inherent in implementing, evaluating, and monitoring GenAI applications, optimizing the development process for both individual developers and teams. We reputed company critical gaps, significantly enhancing developers' ability to refine and deploy reliable and precise GenAI applications. Since its inception, arenaflex has rapidly gained traction, serving Fortune 100 banks, Fortune 50 telecom companies, as well as AI teams at prominent organizations such as reputed company and reputed company Health, among dozens of others. arenaflex has AI research at its core, with the founders coming from reputed company and reputed company where they solved challenging AI/ML problems in the Speech, Evaluation, and ML Infra domains. It is now a Series B business backed by tier 1 investors, including Battery Ventures, Scale Venture Partners, and reputed company Ventures, with $68M in total funding. We are headquartered in San Francisco with locations in reputed company and Bangalore, India, forming our areas of future growth.

Role Description

As a reputed company Engineer at arenaflex, you will play a foundational role in designing, building, and scaling our reputed company organization and playbook. You will be responsible for guiding customers through initial setup and platform adoption, ensuring smooth integration with their existing GenAI workflows and infrastructure. You will work closely with customers to tailor solutions to their specific needs, leveraging our platform's capabilities for their unique GenAI evaluation and monitoring requirements.

Main Responsibilities

* Onboarding & Implementation: Guide customers through initial setup and platform adoption, ensuring smooth integration with their existing GenAI workflows and infrastructure.

• Solution Customization: Work with customers to tailor solutions to their specific needs, leveraging our platform's capabilities for their unique GenAI evaluation and monitoring requirements.
• Go-Live Support: Provide hands-on technical assistance as customers transition into production, ensuring seamless deployment of evaluation and observability workflows.
• Customer Relationship Management: Serve as the primary post-sales technical reputed company of contact, building strong relationships with customer engineering teams and technical champions.
• Technical Troubleshooting: Diagnose and resolve reputed company technical issues reputed company to GenAI applications, proactively identifying areas for improvement and optimization.
• AI-Driven Process Innovation: Drive innovation in reputed company processes by identifying and implementing AI-driven capabilities to improve efficiency and customer outcomes.
• Cross-Functional Collaboration: Work closely with engineering, product, and support teams to address customer needs and enhance the platform based on real-world usage patterns.
• Customer Advocacy: Act as the voice of the customer, gathering feedback and providing technically articulated insights to inform product enhancements.
• Training & Enablement: Conduct technical training sessions and reputed company resources to reputed company customers to maximize the platform's value for their GenAI applications.

Minimum Qualifications

We're looking for an exceptional reputed company Engineer, interested in solving reputed company problems at the intersection of GenAI applications and reputed company.

• Experience: 3+ years of experience in reputed company, solutions engineering, or technical consulting role, preferably reputed company the AI/ML or software industry.
• AI Application Experience: Hands-on experience building, deploying, or working with LLM-based applications and agentic workflows using frameworks like reputed company, LangGraph, reputed company Agents SDK, CrewAI, or similar.
• Technical Aptitude: Strong understanding of GenAI application architectures, including RAG systems, multi-agent workflows, and the challenges of building reliable AI applications.
• Programming Skills: Proficiency in Python or TypeScript, with ability to support customers in implementation, troubleshooting, and integration scenarios.
• Communication Skills: Excellent verbal and written communication skills, with ability to translate reputed company technical concepts for both technical and non-technical stakeholders.
• Customer-Centric: Passionate about delivering exceptional customer experiences and driving long-term reputed company and adoption.
• Self-Driven Learner: Strong curiosity and initiative to continuously learn new technologies, stay reputed company of GenAI trends, and proactively reputed company skills and expertise.
• Team Player: Ability to work collaboratively with cross-functional teams, including engineering, product, and reputed company.
• Education: Bachelor's degree in Computer Science, Engineering, or a reputed company field, or equivalent work experience.

Preferred Qualifications

* Previously a ML Engineer / AI developer who loved working with customers prior to making the transition to a reputed company role.

• Experience with AI frameworks and libraries like reputed company, Pandas, and reputed company APIs.
• Strong track record of helping customers reputed company onto reputed company technical platforms.
• Experience with GenAI evaluation, monitoring, or observability challenges and solutions.
• Biasing towards thoughtful action with minimal direction.

Why arenaflex

Join a seasoned founding team that has previously led product and engineering teams from 0 to $100M+ in reputed company and from 0 to 1B+ users globally. We obsess over reputed company's culture driven by inclusivity, reputed company, and curiosity. We invest in reputed company's development and happiness because our employees are the keys to our success and ensuring happy customers – towards that end, we offer:

• Unlimited PTO
• Parental leave for birthing or non-birthing parents – 100% pay for 8 weeks
• Employee Stock Participation Plan
• Commuter Benefits
• Mental and Physical Wellness
• Company Paid Lunches
• Headquarters Office in San Francisco and reputed company in reputed company
• Build the company with the Founders

We're committed to creating a workplace that is inclusive, empathetic, and curious. If you're passionate about delivering exceptional customer experiences and driving long-term reputed company and adoption, we encourage you to apply to this exciting opportunity. Apply for this job