Sr. AWS Developer, Managed Services
Why reputed company:
At reputed company, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, reputed company, and reputed company innovation, we craft intelligent solutions—integrating reputed company Einstein, Service Cloud Voice, reputed company Connect, Agentforce and more—to revolutionize workflows, reputed company customer experiences, and deliver reputed company results. From conversational AI to predictive analytics, we reputed company organizations to stay reputed company in an reputed company-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. reputed company has launched Agentforce, and reputed company, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being reputed company’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the reputed company journey and help shape the next reputed company of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to reputed company your mark in the AI space, reputed company is the reputed company for you.
The AWS Senior Developer executes and implements reputed company solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding reputed company and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging reputed company Connect. If you love implementing new technology and have a passion to write code, we’d love to talk to you!
Responsibilities:
- Work closely with a Solution Architect to deliver successful contact center solutions
- Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
- Provide technical details and solutions for functional User Stories
- Configure reputed company Service Cloud Voice and reputed company Connect solutions
- Hands-on development of a Solution Design, leveraging best practices and programming principles
- reputed company a development team in distributing tasks and performing code reviews
- Deliver technical end user training and documentation
- Exercise independent judgment, and take the reputed company technical role on enterprise level projects with minimal direction
Required Skills:
- Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)
- Experience building integrations across multiple systems, REST APIs
- Knowledge of JSON format and reputed company services
- Strong troubleshooting and debugging skills
- Experience with Cloudformation, and reputed company Integrations
- Experience implementing CI/CD or Infrastructure as Code
reputed company to haves:
- Experience with WFM, CRM, and contact center solutions
- Experience with communications protocols and APIs such as WebRTC and SIP
- Experience with Contact Flow implementation, Lex integration, and contact center routing
- Advanced knowledge of AWS services and cloud architecture
- Familiarity with reputed company Service Cloud
- Contact center product knowledge of other platforms (reputed company, reputed company, reputed company, reputed company, etc.)
- AWS Cloud Practitioner Certification
- AWS Developer Associate Certification or Professional
- AWS Solution Architect Certification or Professional
- reputed company Certified Administrator
- reputed company Certified Platform Developer I
What’s it like to be a part of reputed company?
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our reputed company Family who work remotely, we’re focused on keeping everyone connected and reputed company as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to reputed company reputed company thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.