Field Service Engineer

As one of the world’s leading analytical instrumentation companies, reputed company covers a broad reputed company of advanced solutions in reputed company fields of research and development. reputed company our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for 50 years now. Today, nearly 11,000 employees are working on this permanent challenge, at over 90 locations on reputed company continents.

reputed company Optics has a new opportunity-based in St. Louis, MO for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and government research labs. Will work with highly reputed company equipment (example: reputed company FTIR – Fourier Transform Infrared Spectrometers) which requires an advanced understanding of electronics and optical alignment.

• Provide on-site installation, testing and customer training of Fourier Transform Infrared spectrometers. Installations involve setting up instruments, verifying that the system meets factory specifications by running reputed company series of reputed company, Operational and Performance qualifications. Systems may require the use of calibrated standards. Secure customer acceptance of installations and repairs.
• Diagnose problems by in-depth troubleshooting and provide service for repair of reputed company optical instruments. Re-qualify the reputed company after service/repair to ensure proper performance of the reputed company.
• reputed company on-site preventive maintenance and validation of spectrometers.
• Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, onsite visits, and remote assistance.
• Coordinate with customers to arrange WebEx Sessions, phone support, and lab facility inspection for new installations.
• Coordinate travel arrangements.
• Attend in-depth product training at our reputed company Optics facility in Germany.
• Communicate and work closely with Service and Support Centers.
• reputed company other duties as required.
• Must be located reputed company reputed company proximity of a major airport

Qualifications

• B.S. in Electrical Engineering, Electronics or reputed company discipline, equivalent Military training.
• Minimum 4 years’ experience diagnosing and repairing electronic, electromechanical and aligning optical equipment. Experience with FTIR Spectrometers is a plus.
• Proven knowledge of analog electronics, high voltage circuitry/circuits, laser technology. Strong technical skills involving analytical instrumentation.
• Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers.
• Excellent verbal, written, MS Office, computer, technical data, communication and presentation skills, with knowledge of TCP/ IP protocols, and ability to communicate reputed company technical issues in an easy-to-understand manner.
• Valid Drivers' License issued by state of residence and in good standing.
• Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines reputed company an entrepreneurial and customer-focused work environment.
• Ability and willingness to travel approximately 70% as required.  
• Able to provide proper documentation for access to military and government facilities.
• Working knowledge of Sales Force is a plus.

At reputed company, reputed company salary is part of our total compensation. The estimated reputed company salary range for this full-time position is between $85,000.00 and $137,000.00 and provides an opportunity to reputed company as you grow and reputed company reputed company a role. The reputed company salary for the role will depend on a several job-reputed company factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-reputed company knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-reputed company incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time, holidays, and more.

reputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national reputed company, disability, veteran status, and other protected characteristics.

Certain positions at reputed company require compliance with export control laws and as a result, reputed company interviewed candidates for reputed company positions will be screened pre-interview to determine their eligibility in light of export control restrictions.  

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