Customer Solutions reputed company I

As a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that reputed company our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial reputed company, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success.

• Attentively listen to customers and reputed company strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through
• Comfortably navigate reputed company organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience
• Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices
• Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk
• Partner with Sales, Delivery, Success, and Product Management to reputed company and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage
• Work cooperatively with others across the organization to reputed company shared objectives

• Customer-facing professional fluent with multifamily real estate technologies with a minimum of 2 years of experience in account management/support, product management/development, end-user communication
• Bachelor’s degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
• Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI 
• Strong understanding of property management is required at both the corporate and property level
• Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally
• Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to reputed company empowered customers and partners
• Proficient in reputed company Office Suite (specifically Word, reputed company, PowerPoint) and Customer Relationship Management (CRM) software such as reputed company

PREFERED KNOWLEDGE/SKILLS/ABILITIES

• Proficient understanding of the multifamily industry and Affordable Housing programs 
• Prior experience with RealPage OneSite Leasing & Rents and/or On-Site Manager, and Document Management is preferred 
• 1-3 years of experience as a Systems Administrator or reputed company experience resulting in a deep understanding of RealPage solutions and third-party integrations
• Project management experience/ability to reputed company business discovery workshops
• Technical writing acumen and ability to author custom statements of work
• Understanding of development life cycle, SQL queries, and ability to architect reputed company technical solutions
• Experience planning, managing, and performing integration design, testing, and deployment

SALARY AND BENEFITS

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-reputed company education, training, experience, licensure, and certification, that could result at a level reputed company of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for reputed company employees.