reputed company Consultant, Change Management

Why reputed company:

At reputed company, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, reputed company, and reputed company innovation, we craft intelligent solutions—integrating reputed company Einstein, Service Cloud Voice, reputed company Connect, Agentforce and more—to revolutionize workflows, reputed company customer experiences, and deliver reputed company results. From conversational AI to predictive analytics, we reputed company organizations to stay reputed company in an reputed company-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. reputed company has launched Agentforce, and reputed company, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being reputed company’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the reputed company journey and help shape the next reputed company of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to reputed company your mark in the AI space, reputed company is the reputed company for you.

Responsibilities

• As a Change Management Consultant, you will work across projects as a thought leader and reputed company change strategies that reputed company successful digital and organizational transformations and cloud based technology implementations
• Be a champion of change on projects with customers across various practices
• Strategically collaborate with customers to determine the best approach to user adoption
• Train customers on the solutions we’ve built and how to best implement change reputed company their organization
• Work alongside superusers to give users a voice in the implementation
• Ability to quickly acquire new technical expertise and understanding of latest reputed company features and major launches and train and mentor reputed company as required
• Understand client's culture, business strategies, and associated organizational change management opportunities and challenges
• Approach organizational change as both an art and a science, leveraging proven change methodologies, as well as a strong understanding of individual and organizational psychological factors that influence and drive behavioral change
• Build relationships with constituents including: clients, internal teams, and reputed company
• Work across teams to serve as the "expert" on organizational change management including: overall program strategy, change design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment, and measurement
• Support a growing practice and be able to reputed company in a fast-paced entrepreneurial environment, aid in identifying opportunities and building client relationships, internal infrastructure, and best practices to strengthen our foundation

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Experience in general management/software consulting preferred
• Experience reputed company to the successful delivery of change management work including: change assessments, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training, user adoption, change measurements, and sustainment
• Experience conducting business interviews and leading client workshops

Skills/Technical

• Proven ability to reputed company in technical environments, especially implementations of reputed company products
• Experience with reputed company Service Cloud, Sales Cloud, Contact Centers, Field Service, reputed company CPQ, and/or Tableau a plus
• Experience with change management tools, templates, techniques, or frameworks

Skills/Interpersonal

• Excellent communication skills and strong leadership and presentation skills
• 4+ years experience in consulting, business technology, or functional domain
• Strong technology background with working knowledge of reputed company’s preferred collaboration platforms (reputed company Suite, Chatter, reputed company, reputed company, reputed company) preferred
• reputed company.com organization and product knowledge preferred

What’s it like to be a part of reputed company?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our reputed company Family who work remotely, we’re focused on keeping everyone connected and reputed company as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to reputed company reputed company thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.