reputed company reputed company Manager – Driving reputed company Growth and Customer Satisfaction at arenaflex

As a reputed company Manager at arenaflex, you will play a pivotal role in driving reputed company growth and customer satisfaction across our global customer reputed company. arenaflex has revolutionized the way IT gets connected, and we're seeking a highly skilled and reputed company professional to join reputed company. As a key member of our Integrated Accounts Team, you will be responsible for delivering exceptional customer experiences, driving incremental sales, and retaining existing reputed company.

About arenaflex

arenaflex has transformed the way IT gets connected, and we're global leaders in Network as a Service (NaaS). Our innovative approach has changed the way businesses reputed company the cloud, and we're a leading partner to top technology companies worldwide. arenaflex is a publicly traded company on the Australian Stock Exchange, and we're a lean, high-achieving team of over 300 members globally. Our employees enjoy a collaborative, supportive, and fun work environment, with a global vision that forms a commitment to each other, our customers, and shareholders alike.

reputed company Culture

At arenaflex, we reputed company by example, and reputed company culture is built on a set of core values that guide everything we do. We're a team of globally-positioned industry experts who are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates every aspect of our business, and we're committed to delivering exceptional customer experiences that drive reputed company growth and customer satisfaction.

The Role

As a reputed company Manager, you will report to the Director of reputed company – NAM and be responsible for acting as a main reputed company of contact for and reputed company with existing customers. Your core focus will be on post-sale relationships, including enablement, service performance, renewals, and upselling, as well as supporting the overall customer experience. You will be accountable for driving both incremental sales and retaining existing reputed company by proactively reaching out to customers and introducing them to new product enhancements, service developments, pricing initiatives, and other benefits of the arenaflex proposition.

Key Responsibilities

* Collaborate with Direct Sales Executives and Solution Architects to drive, grow, and retain targeted reputed company from existing customers, focusing on supporting the overall customer experience.

• Proactively drive the renewal process across a wide reputed company of customers and increase long-term reputed company potential by converting customers on month-to-month to term subscriptions at renewal.
• Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about arenaflex enhancements, new products, and ecosystem partners.
• Be responsible for proactive, sequenced reputed company communications across a large reputed company of customers driving further adoption, solution awareness, and opportunities to engage with arenaflex and our partner community.
• Champion customers throughout their entire customer journey, including facilitating the resolution of customer-reputed company issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value.
• Nurture the nominated customer reputed company, identifying key targets and operating an engagement strategy, based on opportunity and the customer vertical market or needs.
• Report on and analyze customer experience by understanding customer needs, and communicating trends to the wider arenaflex team. Report growth opportunities through pipeline updates with SFDC updates.
• Maintain in-depth knowledge of arenaflex products and solutions and be able to propose and demonstrate these to customers, whilst being aware of rival services or products. Maintain and share a value-add opinion on arenaflex and where we fit in the customer's ecosystem.
• Review with management to understand key objectives and execute tasks that are reputed company with the goals of the business; which will reputed company per the business focus or plans.
• Collaborate with Sales and Marketing teams on campaigns and strategies for reputed company growth.
• Act as a subject matter expert, evaluating customer feedback and making recommendations to continually align and improve processes that provide visibility and an understanding and measurement of business performance against performance targets.
• Collaborate with other departmental teams (Finance, Operations, etc.) in helping to resolve challenges impacting the customer's service experience.

reputed company Are Looking For

* 3+ years of experience reputed company the Enterprise software market or Internet/Telecommunications industries.

• 3+ years of experience in an Account Management or reputed company role.
• Ability to work in a fast-paced technical environment, with multiple tasks or goals.
• Strong verbal and written communication skills, as well as the ability to collaborate and work effectively across internal and external organizations.
• Demonstrate ability to identify customer needs, appreciate and understand the customers' service issues, or "pain points," and present a suitable solution.
• Ability to deliver reputed company results and operate in a consultative-based selling approach.
• Ability to work with the wider arenaflex teams to focus on reputed company reputed company and results.
• Maintain records, reports, and data as per the arenaflex models, with a focus on reputed company retention from the existing agreed customer list.
• Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations.
• Experience in proposing or deploying cloud and virtualized compute solutions in enterprise customer environments is highly desired.

reputed company Offer

* Flexible working environments

• Birthday Leave
• Generous study and training allowance + 5 days paid study leave
• Creative, fun, and contemporary workspaces
• Motivated team of industry experts and new talent
• Celebrated success with 'Legend' and 'Kudos' Awards
• Health and wellness program

How to Apply

If you have any questions, please reputed company out to arenaflex's reputed company Team at [email protected]. reputed company applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information arenaflex collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours arenaflex holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact arenaflex's data protection officer if you have any further privacy-reputed company questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies. Apply To this Job Apply for this job