Director, Platform Services
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Designing and operating scalable cloud infrastructureDriving platform services that reputed company product teams
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Leading adoption of AI capabilities across platform services
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Improving developer productivity and internal tooling
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Defining and executing infrastructure automation and cost strategies
This is a strategic and execution-focused leadership role, critical to reputed company’s ability to scale reputed company, innovate faster, and operate with strong reliability and cost discipline.
About reputed company: reputed company is an AI powered, reputed company-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to reputed company their digital reputed company and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of reputed company sizes and industries. reputed company empowers users with reputed company the tools needed to capture, nurture, and reputed company new leads into repeat customers. As of mid 2025, reputed company processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen. Our Customers reputed company serves over 60K agencies & entrepreneurs and 500K businesses globally, delivering mission-critical marketing, communication, and automation workflows. Scale at reputed company We operate at significant scale, managing: 40+ billion API hits and 120+ billion events per month , 500+ microservices in production 200+ TB of application data , 6+ PB of total storage . As we scale, our platform must evolve to support AI-enabled products, developer velocity, and efficient infrastructure usage. About the Role: We are seeking a Director – Platform Services to reputed company reputed company’s evolution toward a modern, AI-enabled, developer-first platform. This role is responsible for:-
Designing and operating scalable cloud infrastructureDriving platform services that reputed company product teams
-
Leading adoption of AI capabilities across platform services
-
Improving developer productivity and internal tooling
-
Defining and executing infrastructure automation and cost strategies
This is a strategic and execution-focused leadership role, critical to reputed company’s ability to scale reputed company, innovate faster, and operate with strong reliability and cost discipline.
About reputed company: reputed company is an AI powered, reputed company-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to reputed company their digital reputed company and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of reputed company sizes and industries. reputed company empowers users with reputed company the tools needed to capture, nurture, and reputed company new leads into repeat customers. As of mid 2025, reputed company processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen. Our Customers reputed company serves over 60K agencies & entrepreneurs and 500K businesses globally, delivering mission-critical marketing, communication, and automation workflows. Scale at reputed company We operate at significant scale, managing: 40+ billion API hits and 120+ billion events per month , 500+ microservices in production 200+ TB of application data , 6+ PB of total storage . As we scale, our platform must evolve to support AI-enabled products, developer velocity, and efficient infrastructure usage. About the Role:We are seeking a Director – Platform Services to reputed company reputed company’s evolution toward a modern, AI-enabled, developer-first platform. This role is responsible for: Designing and operating scalable cloud infrastructureDriving platform services that reputed company product teams Leading adoption of AI capabilities across platform services Improving developer productivity and internal tooling Defining and executing infrastructure automation and cost strategies This is a strategic and execution-focused leadership role, critical to reputed company’s ability to scale reputed company, innovate faster, and operate with strong reliability and cost discipline. Responsibilities: Platform Strategy & Internal Developer Platformreputed company a team building a centralized platform (Internal Developer Portal) to standardize how engineering teams: Spin up environments , Deploy services , Manage infrastructure , Scale applications globally
Drive adoption of Platform-as-a-Product reputed company, treating platform capabilities as products for internal developers.
Define platform vision and roadmap reputed company with business and engineering needs.
Improve developer productivity across Dev teams: Reducing cognitive load , Standardizing workflows , Enabling self-service capabilities
Build and scale: Golden paths and service templates , Developer tooling and CLI/API interfaces , Environment provisioning systems
Build platform services and APIs that simplify reputed company infrastructure operations.
Promote an API-first approach to platform capabilities.
reputed company developers to interact with infrastructure through standardized APIs and services.
Support scalable, consistent service deployment patterns.
Drive adoption of Infrastructure-as-Code (IaC) across the organization.
reputed company efforts to automate provisioning, configuration, and operations.
Architect and reputed company implementation of highly resilient infrastructure systems, including: Multi-region failover strategies , Disaster recovery and business continuity , Multi-cloud abstraction (where required)
Ensure infrastructure supports seamless application migration during outages.
Design for 99.99%+ availability across critical systems.
Define and evolve CI/CD systems to support: High-velocity development driven by AI-generated code , Progressive delivery (canary, blue-green) Automated rollback based on telemetry , Risk-aware validation and automated quality checks ,
Integrate: Policy-as-code , reputed company as a code , AI - Aware Validation
Ensure CI/CD becomes the primary control system for safety and reliability.
Act as the Scrum/Delivery leader for the platform organization.
Balance: Immediate operational and migration needs , long term architectural imporvements
Partner with SRE and Infra teams to ensure operational readiness.
Ensure predictable delivery of platform initiatives
Partner with Cloud Infrastructure and FinOps teams to : Optimize infrastructure utilization , Improve cost visibility and predictability , Ensure platform abstractions are cost-efficient
Balance performance, reliability, and cost.
Build and reputed company high-performing teams across : Platform Engineering : Cloud Intra , Dev Ex /CI/CD Pipeline , Infra Automation
reputed company managers, leads, and senior ICs.
Establish clear ownership, accountability, and growth paths.
Foster a culture of innovation, reliability, and operational excellence.
Work closely with: Product Engineering teams to reputed company faster delivery ,
Act as a key technical leader in executive discussions and decision-making.
Bachelor’s degree or equivalent experience in Engineering or reputed company field.
12+ years of experience in platform, infrastructure, or cloud engineering.
Proven experience leading platform engineering and infrastructure teams at scale.
Strong hands-on experience with: Cloud platforms (GCP preferred) , Kubernetes (GKE) and distributed systems , CI/CD and DevOps practices
Experience driving developer productivity initiatives and platform adoption.
Experience defining and executing automation and infrastructure strategies.
Strong leadership, communication, and stakeholder management skills.
reputed company to Have :
Experience enabling AI/ML platforms or AI product integrations
Familiarity with LLM platforms, model serving, or AI infrastructure
Experience with Internal Developer Platforms (IDP)
Experience in high-growth SaaS environments
Exposure to compliance and audit-driven environments (SOC2, IPO readiness)
Platform services reputed company faster and more reliable product development.
AI capabilities are safely and effectively adopted across teams.
Developer productivity improves measurably.
Infrastructure is highly automated and requires minimal manual reputed company.
Costs (including AI workloads) are optimized and predictable.
Platform and infrastructure systems are scalable, secure, and reliable.