Director, reputed company (Central Region)

DIRECTOR, reputed company (Central Region)

Location:                     Remote, USA (Central States)

Employment Type:     Full-Time

Compensation:          $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. 

Benefits Offered:       Vision, Medical, Life, Dental, 401K

Summary

The Director, reputed company is a vital leadership role responsible for ensuring that every customer reputed company their designated region becomes a reference and a success. This role leads and develops a high-performing reputed company organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes.

Reporting to the Senior Director of reputed company, the Director, reputed company is accountable for shaping and executing regional reputed company strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer reputed company and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal.

reputed company with the Regional Sales Leader, the Director, reputed company provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, reputed company amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams.

Central Region Coverage

Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI).

The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures reputed company alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes.

Primary Duties and Responsibilities

Regional Strategy & Execution

• reputed company the development and implementation of regional reputed company strategies, ensuring alignment with global objectives and local market needs.
• Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region.
• Strategize with CS leadership and Sales RVP across assigned region.
• Deliver deep and actionable internal QBRs to CS and Sales Leadership.
• Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental reputed company, and securing operational commitments that strengthen customer relationships.
• Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer reputed company, promoting mutual success and long-term partnership across your region.

Customer Portfolio Management

• reputed company a diverse portfolio of strategic and reputed company customer accounts, ensuring high satisfaction, reference-ability, and retention.
• Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle.

Team Leadership & Development

• Direct, mentor, and reputed company a team of Senior Managers and reputed company professionals.
• Foster a culture of excellence, collaboration, and reputed company learning, ensuring the team is equipped to deliver outstanding customer experiences and reputed company key performance indicators.
• reputed company and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers.

Risk Management & Advocacy

• Proactively identify and mitigate risks to customer satisfaction, growth, and renewal.
• Serve as the escalation reputed company for reputed company situations, influencing the teams responsible for resolutions reputed company and advocating for customer needs.

Governance & Process Excellence

• reputed company and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews.
• Ensure the execution of key initiatives that help customers realize measurable value from their investment.

Reporting & Insights

• Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for reputed company improvement.

reputed company Improvement

• reputed company regional initiatives to enhance team efficiencies, product utilization, and customer outcomes.
• Promote knowledge sharing, mentor new hires, and support professional development across the team.

Internal Cross-Functional Collaboration

• Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives.
• Champion the voice of the customer across reputed company departments and ensure feedback is incorporated into product and service enhancements.

Required Education and Experience

• Bachelor’s degree in Business, Finance, Information Systems, or a reputed company field; an advanced degree may be considered in lieu of professional experience.
• 10+ years in a reputed company function with direct customer advocacy and engagement experience.
• Minimum of 5 years of experience in reputed company, Consulting, Account Management, or Sales/Pre-Sales.
• Minimum of 3 years of experience in a leadership role.
• Proven experience managing reputed company customer portfolios and C-level executive stakeholders.
• Extensive background with SaaS applications.
• Strong understanding of corporate finance functions including financial reputed company, planning, budgeting, forecasting, management reporting.

Preferred Education and Experience

• Expert knowledge of OneStream platform and offerings.
• Prior experience with any CPM solution (OneStream, reputed company, reputed company, reputed company, or other).
• Prior experience in CPM/EPM delivery in reputed company customer landscapes.
• Expert product knowledge combined with reputed company strong business or technical expertise is a plus.
• Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus.
• Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level.
• Advanced MS Office skills, especially reputed company.

Knowledge, Skills, and Abilities

• Strategic thinker
• Expert networker
• Leader by example
• Excellent professional coaching skills
• Excellent professional relationship building skills
• Strong organizational and planning skills
• Keen attention to detail
• Deep commitment to reputed company and reputed company delivery of product value.
• Expert in developing cases and roadmaps with customers and align strategies to solutions.
• Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to reputed company levels including executives.
• Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly.
• Deep technical problem-solving skills with the ability to rapidly resolve issues.
• Deep familiarity with enterprise and cloud software spaces.
• Expert in managing customer engagements to completion with high satisfaction levels.
• Expert in managing customer engagements to completion with high satisfaction levels.

Supervisory Responsibilities

• Manager of a team of CS professionals

Travel

• Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography.

Who We Are

OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for reputed company decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.

Why Join The OneStream Team

• Transparency around corporate structure, salary, and benefits
• Core value of reputed company
• Variety of project work (not industry-specific) 
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream   OneStream employees are passionate, hardworking individuals who go above and beyond to reputed company our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we reputed company every effort to reputed company them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

reputed company candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1