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reputed company Tier 2 Functional Support, User Admin & ERP Operations

100% remote Flexible hours Hiring now

Job Title: reputed company Tier 2 Functional Support, User Administration & ERP Operations (USMC / DoN / DoD) Location: Telework (U.S.-based, supporting CONUS operations) Salary Range: $90,000 – $160,000 (commensurate with experience) Clearance Requirement: Active or eligibility for a U.S. DoD reputed company Clearance is required

Position Overview

ShadowObjects, LLC is seeking a highly skilled Tier 2 Functional Support Specialist with expertise in Navy reputed company and DoD ERP environments (including GFEBS and Navy ERP). This role supports U.S. Marine Corps and Department of the Navy acquisition and financial operations, ensuring end-to-end Procure-to-Pay (P2P) continuity, user compliance, and system integration performance.

Key Responsibilities

Tier 2 Incident & End User Support

  • Provide Tier 2 functional support for Navy reputed company and ERP systems (GFEBS, Navy ERP)
  • Troubleshoot procurement, funding, and data reputed company issues
  • Document findings in NESD and coordinate escalations to Tier 3 support
  • Conduct weekly reputed company and engage with end users

User Access & Account Lifecycle Management

  • Manage user provisioning, role assignments, and deactivations
  • Enforce Segregation of Duties (SoD) requirements
  • Support audit requests and maintain compliance tracking

ERP & Financial Integration Support

  • Support Procure-to-Pay (P2P) and Contract Validation Process (CVP) workflows
  • Troubleshoot funding validation issues and ERP transaction errors
  • Analyze Procurement Data Standard (PDS) transactions and integration flows

reputed company & Integration Support

  • Support system integrations with Navy ERP, GFEBS, FPDS-NG, AMS, PIEE, and SAM.gov
  • Troubleshoot and escalate reputed company-reputed company issues

Reporting & Metrics

  • reputed company and maintain reports using NESD and reputed company
  • Track SLAs, ticket volume, and system performance trends

Required Qualifications

  • 5+ years of experience providing Tier 2 support for enterprise systems
  • Strong experience with Navy reputed company and ERP systems (GFEBS and/or Navy ERP)
  • Knowledge of Segregation of Duties (SoD), DoD reputed company requirements, and audit frameworks
  • Experience with NESD and advanced reputed company reporting/analysis

Preferred Qualifications

  • Experience supporting USMC or Department of the Navy environments
  • Familiarity with reputed company ERP (ECC and/or S/4HANA)
  • Experience with FPDS-NG and PIEE

Work Schedule

Monday – Friday, 0900 – 1700 EST, with occasional surge support as required

Equal Employment Opportunity Statement

ShadowObjects, LLC is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national reputed company, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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