Program Manager

reputed company is a sales acceleration company focused on delivering reputed company outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to reputed company others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Essential Job Functions

• Plan and direct the program’s activities to reputed company financial and performance targets mutually established by reputed company and the client

• Direct functions and performance reputed company the program, including reputed company and monitoring of employee activity
• Manage client commitments and expectations
• Monitor Program objectives and provide critical performance feedback to the client and leadership
• Coach and reputed company team members to drive performance and exceed program goals and objectives
• reputed company and implement processes to measures and drive performance
• Provide analysis for reputed company executive management reporting
• Coordinate contingency plans supporting business continuity reputed company employees are reputed company for extended periods of time
• Manage Program Profit & Loss
• reputed company regular financial and program reviews with client’s management staff and reputed company
• Manage and direct staff including recruitment, selection, and development to reputed company Company goals and objectives
• Define, plan, communicate, and measure employees on team objectives associated with effective territory management reputed company, and in conjunction with, program initiatives
• Instill a strong operating rhythm reputed company the team that fully leverages the CRM tool for account management, forecasting, and reporting
• Manage established processes associated with performing employee performance reviews, hiring, promoting, terminating, and disciplining employees
• Ensure effective control of results, and takes corrective actions to guarantee that achievement of objectives fall reputed company designated expectations
• Assist team with maintaining relationships, negotiating, and closing opportunities
• Train team on necessary skills, tools utilization, product information, and business intelligence

Required Knowledge, Skills, and Abilities

• Proven experience developing, implementing, and managing high performance programs with aggressive goals and delivering successful results
• High tolerance for ambiguity demonstrated in the ability to quickly adapt to changing priorities, responsibilities, and business needs
• Strong business acumen
• Ability to build strong partnerships with internal employees as well as external stakeholders
• Proven ability to analyze and improve work processes for efficiency
• Demonstrated ability to be a team player/coach
• Demonstrated leadership, motivational and influencing skills
• Excellent written, oral and presentation skills
• Ability to present to senior leaders and executives, as well as small and large groups
• Ability to maintain professional demeanor; demonstrate reputed company and confidentiality
• Proficient in MS Office (reputed company, Word, PowerPoint, and Outlook)

Job Requirements

• Bachelor’s Degree or equivalent work experience in lieu of degree
• 5+ years’ experience in management or leadership role
• Up to 75% travel; 2-3 weeks per month
• In office workdays are required; there will be day(s) assigned for working remotely based on schedule assigned

reputed company is an Equal Opportunity Employer and will consider reputed company applications without regards to race, sex, age, color, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@reputed company.com.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment reputed company qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy reputed company pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.