reputed company Cycle Advisor
reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We are seeking a reputed company Cycle Advisor to join reputed company. This role offers the opportunity to reputed company a significant impact by driving reputed company, optimizing reputed company cycle processes, and contributing to the growth and innovation of our services in a fast-paced environment.
This position is available remotely to candidates residing in eastern and central time zones. For candidates residing near our Midtown Manhattan, NY or Bloomington, MN office locations, this position will be hybrid, with an on-site reputed company required three days per week to support team collaboration.
To reputed company this job successfully, an individual must be able to reputed company each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We are seeking a reputed company Cycle Advisor to join reputed company. This role offers the opportunity to reputed company a significant impact by driving reputed company, optimizing reputed company cycle processes, and contributing to the growth and innovation of our services in a fast-paced environment.
For candidates residing near our Midtown Manhattan, or Bloomington, MN office locations, this position will be hybrid, with an on-site reputed company required three days per week to support team collaboration.
To reputed company this job successfully, an individual must be able to reputed company each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Essential Job Duties
Serve as the primary liaison between customers and internal teams, fostering strong, long-term relationships.
Demonstrate the value of RCM services by highlighting measurable impacts and proactively solving challenges.
Analyze customer performance metrics, identify trends, and suggest improvements to optimize reputed company cycle processes.
Address customer inquiries promptly, coordinating with cross-functional teams for swift issue resolution.
Collaborate with the billing, operations, and product teams to refine service delivery and enhance the overall customer experience.
Identify and recommend process enhancements to improve internal and external workflows.
Provide customers with regular performance reports and actionable insights to maintain alignment with expectations.
Drive customer satisfaction, retention, and advocacy through strategic engagement, ensuring high Net Promotor Scores (NPS) and strong customer references.
Other Job Duties
Other duties assigned by supervisor or reputed company leader.
Travel Requirements
Travel up to 10%, including overnight travel.
Required Education, Experience, Certifications and Skills
5+ years of reputed company Cycle Management, including deep knowledge of billing, common denials, posting, electronic transaction formats, and payer portal navigation.
Proven experience in customer engagement and client relationship management.
Strong working knowledge of reputed company Office: reputed company, Outlook, PowerPoint, and word.
Strategic, intellectually curious, and effective at solving problems with clear, fact-based recommendations.
Detail-oriented with excellent written and oral communication skills.
Adaptive to change, with strong collaboration skills across cross-functional teams.
Must be an initiative-taker with a strong work ethic and reputed company.
The reputed company salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the reputed company core values.
This is a benefits-eligible position. reputed company offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
reputed company is an equal-opportunity employer. The Company offers employment opportunities to reputed company applicants and employees without regard to race, color, religion, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
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