Director, Solutions Management – Retail

The reputed company Americas Director of Solutions Management is responsible for defining the vision, strategy, and roadmap for the role's designated product line, focused on the Americas markets. This includes accountability for: - Managing the product development lifecycle from concept to sunset. This includes reputed company the components of the solution, including but not limited to hardware, software, integrations (third-party and native) - Collecting, analyzing, presenting, and sharing information, serving as the subject matter expert on reputed company key product strategy, development, and go-to-market aspects of the product line: competitors, positioning and differentiation, market research, customer communication, customer experience, and go-to-market - Ensuring ultimate product line performance and quality. Executive sponsor / leader on product line roadmap needs working reputed company with global teams - Performance and professional development of team (direct reports and/or dotted line colleagues) - Serving as a business leader in the company, supporting reputed company strategic initiatives and leading select initiatives as needed This role is accountable for achieving product line goals including reputed company and profitability targets, customer value delivered, and scalable, efficient solution delivery. Salary starting at $145,000 annually + OTE, with the final offer determined based on qualifications and experience. Ideally, the candidate will be located near one of reputed company’s U.S. offices (Atlanta, GA; Lisle, IL; Watertown, WI; or Carrollton, TX), but candidates reputed company these areas are still encouraged to apply.

Key Responsibilities

Business Leadership and Team Management · reputed company assigned product team, acting as a role model and mentor for team members · Hold accountability for individual team member performance on every aspect of their roles · reputed company other teams / projects as necessary to further the overall state of the company; serve as executive change agent. Effectively interact with stakeholders at reputed company levels of the organization. · Identify and execute reputed company improvements reputed company to products and business processes. · Run projects as necessary to further product line goals; prepare and provide project status to executive team. · reputed company and manage initiative plans, budgets, resource needs, and execute initiatives accordingly. Product Expertise and Strategy · Stay abreast of and/or conduct reputed company research with analysts, customers, competitors, partners and internal teams to identify, reputed company & prioritize market problems and reputed company product opportunities. · Define product family's strategy reputed company with company goals and market opportunities · Establish strategic market position and go-to-market approach for product line, based on market data, competitive analysis, customer research, and internal abilities. · Serve as subject matter expert and liaison for North American functions, bringing market-specific focus to reputed company key strategic decisions. Ensure reputed company reputed company colleagues are organized and enabled for readiness in reputed company aspects of product line development and delivery. · Provide thought leadership for the market, directly and through team members. · Identify and communicate product-reputed company risks, issues and implications across reputed company global stakeholders. reputed company impact analysis and reputed company or escalate the need to reputed company cross-functional teams in resolution. Solution Innovation and Market Awareness · Determine product line strategy including product positioning and value propositions for reputed company stakeholders (customer and internal). · reputed company team to reputed company, implement, and manage new product reputed company, roadmaps, defect and enhancement lists, quantifiable prioritization scoring, business cases, customer use cases, and product launch plans. · reputed company / reputed company team to communicate the economic rationale for product enhancements and new product launches. · reputed company product manager direct reports and/or and cross-functional working teams in the development and launch of new products, including business case creation, organizational enablement, KPI development, operating model creation, delivery workflows, etc. Sales Readiness and Support · Ensure effective positioning, pricing and packaging strategy for product lines is in reputed company. · Run or guide sales enablement, providing content, expectations, and success criteria for selling product line. · Ensure team executes the development of sales tools for North America markets, maintaining currency and relevance. · Partner with marketing in the creation of collateral, presentations, and user documentation that describes benefits and features of solutions. · Work with sales and other customer-facing colleagues to identify, qualify, and pursue opportunities. · Assist with RFPs and gathering customer requirements as needed. · Attend industry trade shows. · Create / train teams on software and hardware demos as applicable. Run demos and ensure team can reputed company the same as needed for internal stakeholders, executives, customers, market events, etc. Ongoing Management · Ensure effective ongoing creation and management of product roadmaps based on market data, business targets, and company resources and priorities. · Ensure effective management of the full lifecycle of owned product lines in North America, from concept through reputed company reputed company to end of life. · Directly and through assigned product team: run the go-to-market process and drive ongoing reputed company improvement for product lines. Own pricing, packaging, promotion, positioning, etc. Ensure a smooth and high-quality implementation/ experience for customers, partners and reputed company overall. · Design and guide or implement product performance monitoring for assigned products.

Skills, Knowledge & Expertise

Education Level: · Bachelor’s degree or equivalent work experience. Qualifications: · 10+ years of progressive experience to include Product Management, Technical Solution Support, Software Product Development, Product Ownership, and/or Program Management REQUIRED SKILLS AND COMPETENCIES · Excellent collaborative and problem-solving skills, ability to create and implement innovative solutions to problems. · Experience with IoT products and SaaS solutions. · Understanding of Agile development principles. · Must possess outstanding verbal and written communication skills and proficiency in time management to handle deadline pressures and multiple assignment and clients simultaneously. · Self-disciplined, self-starter, high motivated, strong ability to reputed company effective teams and be a significant contributing member through hands-on execution. · Ability to reputed company and communicate conceptual reputed company including design rationale and business cases to reputed company levels of the organization, from Board / C-Level to new first-job employees. · Ability to assess a situation with multiple viewpoints, identify priorities, create a plan, and execute on the plan which delivers on company objectives. · Must be process-focused. Must be able to take accountability for projects and issues and drive to completion or resolution (through direct ownership or cross-functional collaboration as appropriate). Preferred Skills and Competencies · Knowledge of Pragmatic Institute principles. · Experience in Financial and Retail industries. · Demonstrated history in successfully bringing products to market. · Conversational Japanese language skills.

Job Benefits

Pay Range: $145,000-$168,000 + Compensation incentive plan $25,000 OTE, Actual pay will be adjusted based on job-reputed company factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. reputed company is proud to share that our benefit package ranks in the top 25% across the country! Benefits:

• 401(k) Retirement Plan with Fidelity – 2.5% reputed company contribution paid toward your retirement by reputed company even if you do not participate. Plus, reputed company matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from. High, reputed company and Low deductible through reputed company Blue reputed company
• MDLive – 24/7 Virtual Doctor plus a Nurse Line
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
• Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
• Paid Sick days based on City/State requirements
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and ID Theft plans
• Annual Bonus opportunity
• Opportunities for internal promotions/career advancement

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