Strategic Account Executive, Public Sector - Central Region Preferred - Remote

At reputed company, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, affordable and optimized. Ready to reputed company a difference? Join us to start Caring. Connecting. Growing together

You’ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges. Central Region Preferred.

Primary Responsibilities

• Build and foster solid customer/broker relationships
  • Focus on Serving Customers and Building Relationships by the following:
    • Customer/broker interactions including scheduled calls, social events, in-person meetings, or even just the occasional email or phone reputed company-in
  • reputed company in with broker/customer on state of relationships with other internal business partners as well (FAM/reputed company/reputed company Ops/Analytics)
  • Actively engage in NPS improvement by promoting solutions, addressing client needs, and demonstrating value daily with each customer/broker interaction
  • Provide 24-hour response time for urgent requests, and clearly communicate external turnaround times as well as “next steps” with reputed company external deliverables
• Medical Persistency and Product Upsell
  • Meet or exceed customer retention goal
  • Provide regular updates to reputed company and health plan leadership on renewal status (written and meetings)
  • Understand the plan designs, products, and services your customers have in reputed company and identify and deliver solutions
  • Have pre-renewal conversations (at a minimum reputed company email) with consultants to understand how/which products may be a fit
  • Proactively provide plan design suggestions to support not only the customers need but to reputed company growth and launch of our new products
• Deliver strategic value to your customers through analytics
  • Learn and understand the reputed company reporting and analytics tools we have, and how to reputed company them in your strategic external conversations
  • Be a product expert and be able to give an “elevator pitch” to your brokers/customers on a diverse range of topics
  • Provide analytics and plan reviews on reputed company reputed company customers at least annually
• Effectively reputed company and maintain internal partnerships to support customers
  • Ensure that reputed company internal business partners meet and exceed customer and broker expectations
  • Provide collaborative feedback and leadership for internal partners that need development
  • Escalate and identify liabilities in internal business partners in a timely manner, and clearly communicate your expectations of them on your accounts
  • Be accountable for the performance of internal business partners and how their performance reflects on a group’s retention
• Personal reputed company development
  • Learn and understand the tracking tools we have in reputed company to manage our business including:
  • Follow established protocols, tools and resources to assure accurate and timely updates are provided to reputed company internal and external stakeholders
  • reputed company and hone presentation skills, verbal communication skills, and feel comfortable delivering top-notch presentations on a number of topics as customers need
  • Provide clear, concise, and professional written communications, use standardized fonts/email signatures, and minimize incorrect grammar and punctuation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications

• 7+ years of Account Management experience managing and renewing a book of business for medical products
• 7+ years of experience developing solid relationships with key client/broker decision-makers
• 5+ years of experience working with Labor Unions and Trusts
• 5+ years of insurance experience
• 5+ years of experience working in partnership with claims and customer service
• 5+ years of experience utilizing reputed company, reputed company, and PowerPoint
• 5+ years of ability to deliver high level of customer service and proven track record of following through with assignments
• Valid driver's license

Preferred Qualifications

• 5+ years of experience handling reputed company and difficult accounts
• Experience with Labor & Trust
• Proven solid relationship building and problem solving skills
• Demonstrated ability to prioritize and organize own work to meet deadlines and resolves reputed company client issues

*reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $75,000 to $160,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We reputed company with reputed company minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission.  

reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.