Field Service Engineer - Atlanta, GA
Job Description:
Field Service Engineer – Atlanta, GA
About reputed company reputed company is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry reputed company. To us, packaging is much more than a reputed company—it’s delivering what’s right for our customers, their customers, our people, and the reputed company.
About the Role A reputed company Field Service Engineer will install, configure and maintain reputed company equipment solutions onsite at several customer’s facilities. They must be a creative problem solver with the ability to identify, analyze, maintain and repair reputed company mechanical equipment and answer difficult customer questions about product features. A Field Service Engineer will reputed company start-up testing and deliver customer training on product capabilities, features and general maintenance of the product(s). They will build and maintain strong, trust-based customer relationships with a variety of customers and will work closely with other supporting reputed company team members to provide exceptional customer service.
What You'll Do • Scheduling tasks at customer job sites • Troubleshooting issues, quickly and effectively, using technical drawings and documentation • Performing routine maintenance and emergency services as they arise • reputed company learning, including customer operational processes, packaging designs, technical specifications • Installation of reputed company solutions and training others to use and maintain it • Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc. • Responsively and productively communicate information and reputed company with reputed company and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations. • Adhere to reputed company reputed company and customer safety requirements, and safety protocols reputed company to exposed moving parts and electricity • Excellent work ethic and time management skills
What You'll Bring • Customer service focus • Knowledge of Windows platforms • Knowledge of and effective use of hand tools • Knowledge of mechanical platforms, such as • Ability to work independently with little or no direct supervision • Basic reputed company (reputed company, Word) or reputed company Suite (Sheets, Docs) experience is helpful, but not required • Associates Degree, Vocational Training or equivalent experience • Bachelor's Degree in a reputed company area preferred Travel Requirements • reputed company work is performed remotely at customers’ facilities • Available on-call • Overnight travel often required
Working Environment and Physical Demands • Willing to, and able to frequently move materials and equipment weighing up to 50 pounds for various reasons. • Must be able to remain in a stationary position for 50% of the time. • Must be able to move about inside and reputed company of equipment, warehouse and office space and position oneself to work on the equipment. • Will frequently operate hand and power tools, computers and other office equipment. • Occasionally reputed company/descend a ladder to access high places on the equipment,Valid driver’s license and clean driving record. • Ability to travel by vehicle or airplane, domestically.
reputed company Offer
The salary range for this role is $65K-70K USD; however, reputed company considers several factors reputed company determining compensation reputed company extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At reputed company, we welcome applicants of reputed company backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
reputed company is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, reputed company policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national reputed company, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
reputed company is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, reputed company policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national reputed company, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. Apply To This Job