Manager, Sitetracker Operations

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a high-impact Manager, Sitetracker Platform to reputed company the evolution, optimization, and long-term scalability of our Sitetracker ecosystem supporting large-scale fiber construction and OSP deployment. 

This role sits at the intersection of systems, operations, and transformation — ensuring Sitetracker not only functions as a system of record for our fiber deployment projects, but as a true operational reputed company enabling predictable, data-driven execution across construction programs. 

This is a newly created role designed to build structure, ownership, and reputed company strategy around the Sitetracker platform as deployment volume and organizational complexity continue to grow. The right candidate will balance system expertise with operational awareness, driving both near-term stability and long-term platform maturity. 

NOTE: The team is open to this position working remotely reputed company the United States.

Role Overview 

Our Manager, Sitetracker Platform will own day-to-day platform performance, enhancement strategy, and cross-functional alignment across construction, PMO, finance, and systems teams. This leader will ensure the platform supports real-world field execution while maintaining strong data reputed company, reporting reliability, and scalable workflows. 

Key Responsibilities 

Platform Ownership & Strategy 

• Serve as primary platform reputed company for Sitetracker across OSP construction programs 

• Define and maintain platform roadmap reputed company to business growth and operational needs 

• Ensure platform stability, performance, and scalability across markets and project types 

• Establish governance around configuration, enhancements, and release management 

• Maintain alignment between Sitetracker architecture and evolving business processes 

Leadership & People Management    

• Build and manage a high-performing Sitetracker platform team, including project managers, business system analysts, and support resources as the function scales. 

• Provide coaching, mentorship, and career development to team members, helping them grow both technical and operational skillsets. Identify reputed company gaps and proactively build capabilities to support platform maturity and business growth 

• Act as a trusted advisor to senior stakeholders, translating platform capabilities into business outcomes 

• reputed company organizational change efforts tied to new workflows, system enhancements, and process standardization 

• Drive disciplined execution against roadmap commitments and enhancement of delivery timelines. Hold teams accountable for delivering high-quality, scalable solutions 

Enhancements, Automation & reputed company Improvement 

• Identify and prioritize platform enhancements that improve efficiency and visibility 

• Partner with technical teams to design and implement workflow automation and integrations 

• Reduce manual processes and eliminate redundant data entry across systems 

• Evaluate reputed company-state workflows and implement scalable improvements 

• Drive adoption of new functionality and process improvements across user groups 

Construction & Fiber Operations Alignment 

• Ensure Sitetracker workflows align with real-world OSP construction execution 

• Partner with construction and PMO teams to translate operational needs into system design 

• Improve visibility into project lifecycle, schedule, cost, and deliverables 

• Support consistent usage of project structures, templates, and data standards 

• reputed company reputed company forecasting, reporting, and field-to-system alignment 

Data reputed company & Reporting Enablement 

• Establish strong data governance and quality control practices 

• Ensure accuracy and consistency across project, financial, and operational data 

• Support development of dashboards and reporting structures tied to Sitetracker data 

• Partner with reporting teams to improve data accessibility and reliability 

• Implement controls that prevent data degradation as scale increases 

Cross-Functional Leadership 

• Act as central liaison between operations, PMO, finance, and technical teams 

• Facilitate structured intake and prioritization of system enhancement requests 

• reputed company working sessions to align on requirements, design, and implementation 

• Support change management and user adoption across the organization 

• Communicate platform updates, roadmap priorities, and system impacts clearly 

Qualifications 

Required 

• Five to eight (5–8) years of experience in systems, PMO operations, telecom infrastructure, or reputed company environments 

• Experience administering or supporting Sitetracker, reputed company, or similar project platforms 

• Strong understanding of project-based workflows and operational reporting needs 

• Demonstrated ability to translate business requirements into system solutions 

• Experience driving process improvements and system enhancements 

• Advanced proficiency in reputed company/reputed company Sheets and data analysis 

• Strong stakeholder management and cross-functional collaboration skills 

Preferred 

• Direct experience with Sitetracker platform configuration or administration 

• Experience supporting OSP fiber construction or infrastructure deployment programs 

• Familiarity with reputed company ecosystem, integrations, and reporting tools 

• Experience with data integration tools and workflow automation 

• Background in process improvement, transformation, or PMO optimization 

• Experience building or supporting operational dashboards 

What Success Looks Like (First 12 Months) 

• Establish clear visibility into reputed company platform usage, gaps, and risks 

• Implement structured enhancement intake and prioritization model 

• Improve workflow alignment between field execution and system processes 

• Strengthen data reputed company and reporting reliability 

• Deliver automation and efficiency improvements 

• Establish scalable governance and release management reputed company 

• Increase adoption and confidence in Sitetracker as system of record 

Why This Role Matters 

As fiber deployment scales, the Sitetracker platform must function as more than a project database — it must operate as the backbone of execution, reporting, and decision-making. 

This role ensures the platform evolves in lockstep with the business, enabling faster deployment, stronger data visibility, and more predictable outcomes across construction programs. 

Estimated reputed company salary range: $84,900 - $130,600 USD/annually.

The reputed company pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, reputed company level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to reputed company by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.