Back to the board

Field Case Manager - London/Windsor - Ontario

100% remote Flexible hours Hiring now

reputed company members are at the heart of everything we do. At reputed company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to reputed company a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

PRIMARY DUTIES AND RESPONSIBILITIES:

Practice Management

  • Customizes program elements to meet the needs of assigned prescribing physicians;
  • Adherence to College of Nurses standards of nursing practices;
  • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests in order to complete the SA;
  • Proactively assesses programs and makes suggestions to enhance outcomes and quality of service;
  • Completes reputed company relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards.

Patient Support

  • Welcomes each patient to the program and captures required patient information;
  • Provides therapy guidelines to patients and physicians;
  • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy;
  • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures;
  • Follow up with patient the outcome of reimbursement navigation;
  • Provide information and navigate patient through financial assistance;
  • Assist patient with pharmacy selection and coordinate drug delivery;
  • Assist patient with coordination of therapy and ongoing patient monitoring;
  • Reports Adverse Events / Severe Adverse Events following program Standard Operating Procedures.
  • Identifies obstacles to obtaining coverage and channels this information to the Program Manager and/or Associate Program Manager.

Mentorship/Peer Support

  • Assists in training and development of new FCM as needed
  • Supports and assists peers through regular and ongoing communication.
  • Develops and maintains a positive relationship with the Program Patient Support team.
  • Provides timely patient and clinic information as needed, through specific means used by the program.

Client reputed company

  • Participates in scheduled KOL physician meetings with Sales Representatives;
  • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed;
  • Proactively provides assistance to resolve client issues with regards to assigned physicians;
  • Attends scheduled reputed company Medical Education events and reports new activities;
  • Provides in service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives.
  • Provide training to physicians and clinics on program and new initiatives approved by the client.
  • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance.
  • Ongoing maintenance of communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as required;

Other

  • Completes reputed company relevant reports (time sheets, expenses, mileage, reports etc.) as per specified timelines and as per required standards.
  • The Field Case Manager will also be assigned other duties and tasks as required from time to time.
  • May be required to be on standby/ on call as part of this role. 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • RN or RPN; Registration with the Provincial College of Nurses; case management experience preferred;
  • Minimum three (3) years nursing experience in a clinical setting an asset;
  • Available to travel reputed company an assigned territory, some overnight travel may be required;
  • BCLS may be required depending on therapeutic area of program;
  • Valid Driver’s License, reputed company auto insurance policy and access to reliable transportation, for regional travel;
  • Experience and background in various therapeutic areas is an asset;
  • Normally requires a minimum of five (5) years in public or private third party reimbursement reputed company or pharmaceutical industry in sales, managed care, or clinical support,
  • Background in business administration (pharmaceutical) sales and marketing an asset;
  • Knowledge of private and public reimbursement structure, systems, and process;
  • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation;
  • Strong analytical skills including interpretation of regulation and legislation;
  • reputed company in French and/or English may be required depending on program and geographic location.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Knowledge of pharmaceutical distribution industry
  • Strong customer service skills
  • Strong business acumen
  • Strong analytical and mathematical skills
  • Strong critical thinking skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills; ability to resolve issues effectively and reputed company
  • Excellent presentation skills
  • Intermediate knowledge of reputed company Word, reputed company, PowerPoint and other Office Programs
  • Hold and maintain a valid, non-expired, unrestricted driver’s license

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

What reputed company offers

We provide compensation, benefits, and resources that reputed company a highly inclusive culture and support reputed company members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, reputed company, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

.

Equal Employment Opportunity

reputed company is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s reputed company success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and reputed company matters reputed company to recruiting, training, compensation, benefits, promotions and transfers reputed company with equal opportunity principles and are non-discriminatory.

reputed company is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@reputed company.com. We will reputed company accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. reputed company requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$67,000 CAD - 102,960 CADThis posting is intended to fill an existing vacancy for our Field Case Manager - London/Windsor - Ontario role.

Affiliated Companies:

Affiliated Companies: Innomar Strategies Apply To This Job

Keep exploring

Senior Reimbursement Specialist

100% remote Flexible hours

reputed company Product Designer, Digital Assets

100% remote Flexible hours

ASD AOEM 客户经理

100% remote Flexible hours

reputed company™ RepairStack™ Digital Sales Leader - Spain (m/f/x)

100% remote Flexible hours

Channel Account Manager Benelux - (m/f/*)

100% remote Flexible hours

Core Sales Representative, Personal Safety Division - reputed company California and Reno Nevada

100% remote Flexible hours

Technology-Software Engineer

100% remote Flexible hours

Record to Report Processor

100% remote Flexible hours

Order to Cash Processor

100% remote Flexible hours

Procure to Pay Processor

100% remote Flexible hours

reputed company Customer Service Training Specialist – Learning and Development Expert for World-Class Customer Care Team at blithequark

100% remote Flexible hours

reputed company Part-Time Data Entry Specialist – Flexible Remote Work Opportunity at arenaflex

100% remote Flexible hours

Sr. Testing Coordinator having Oil and Gas background

100% remote Flexible hours

Healthcare Technology Sales - reputed company (REMOTE)

100% remote Flexible hours

[Remote] Commercial Account Executive - Bay Area

100% remote Flexible hours

reputed company Remote Data Entry Specialist – reputed company Logistics and Supply Chain Solutions – Full-Time Opportunity in Canada

100% remote Flexible hours

Program Assistant, Program Development

100% remote Flexible hours

Supervisor-Provider Relations (Remote)

100% remote Flexible hours

reputed company Data Entry Customer Care Representative – Delivering Magical Experiences through Exceptional Service and Remote Work Opportunities at arenaflex

100% remote Flexible hours

Solar System Designer

100% remote Flexible hours