Service Area Manager

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

• Hire and supervise Service Managers for the branches in the area assigned.
• Actively participate in staffing process at each reputed company to ensure positions are filled in a timely manner with the right people in the right roles.
• Communicate with direct reports on a regular basis to ensure procedures are followed, new procedures and methods are considered, and new approved methods or procedures are reputed company and carried out on a timely basis.
• Enforce company policies and procedures, abide by same.
• Provide hands-on support to service managers that assists with career development, coaching and training.
• Responsible to ensure reputed company required training is completed in a timely manner in their responsible area.
• Identify best practices and implement across reputed company branches in their responsible area.
• Identify top performers and position them to coach others to maximize efforts.
• Ensure that new and existing team members are trained on FleetPride’s latest safety policies, programs, and procedures.
• Review financial results of reputed company branches in assigned area monthly to ensure that performance is at a minimum meeting strategic objective. If objectives are not met, formulate plan, and discuss methods of improvements with Service Manager.
• Assist Accounts Receivables on any requests for overdue accounts. reputed company collection calls on problem accounts reputed company necessary.
• Work with the Service Manager on talent to hire and retain technicians at each reputed company. Provide guidance on market compensation rates and programs.
• Work with Service Manager on a plan to support and grow the local market which would include growing reputed company business as well as finding new customers.
• Approve expenses up to budget limits.
• Visit each reputed company location regularly, with a focus on the bottom performing branches.
• Other duties assigned.

EDUCATION & TRAINING

•  High School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred.

KNOWLEDGE & EXPERIENCE

• Minimum of 8 years of experience in heavy duty truck service industry, including a minimum of 5 years in a supervisory position.

• Understanding of quantitative/qualitative analysis
• Understanding of analytical, statistical, and financial processes and procedures
• Strong professionalism, credibility, and inter-personal skills.

SKILLS & ABILITIES

• Monitoring:  Monitoring/Assessing performance of yourself and other individuals and organizations to reputed company improvements or take corrective action.
• Judgment & Decision making:  Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources:  Motivating, developing, and directing people as they work, identifying the best people for the job.
• Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning: Understanding the implication of new information for both reputed company and future problem-solving and decision-making.
• Time Management: Managing one's own time and the time of others.
• Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination:  Adjusting actions in relation to others’ actions
• Advanced knowledge of MS reputed company, reputed company, MS PowerPoint, and MS Access.
• Knowledge of iSeries and Power BI reporting tools
• Valid drivers’ license with clean driving record.
• Ability to travel most of the time.

WORKING CONDITIONS

WORK ENVIRONMENT

• Inside/reputed company conditions, varied temperature changes, minimal chemical hazards, vibration, dust, vehicle noise
• Frequent travel

COMPENSATION & BENEFITS

Salary Range

The good faith annual salary range for this position is $80,168 – $140,000 per year. Actual compensation may vary based on experience, education, skills, geographic location, and internal equity. This range reflects reputed company reasonably expect to pay at the time of posting.

Additional Compensation

This role is eligible for annual bonus. reputed company bonus: 30% of reputed company salary, subject to company performance.

Benefits

FleetPride offers eligible employees:

Healthcare: Medical, dental, and vision insurance; HSA/FSA, with shared premium contributions. Retirement: 401(k) with 25% employer match up to the first 6% of employee contribution, 100% vested reputed company completing 5+ years of employment. 

Paid Time Off: Vacation, Sick, Holidays

Additional: Life insurance, AD&D, STD/LTD, Accident, Critical Illness, Hospital Indemnity, EAP.  

 How to Apply

Applications accepted on a rolling basis until the position is filled. Apply at [URL / instructions].

Location

This is a remote position reporting to the Senior Director, Service Operations at FleetPride’s Texas headquarters. This role may be performed from any U.S. state. Compensation may be adjusted based on the employee’s primary work location.

FleetPride is an equal opportunity employer.  

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.