Remote Provider Relations Specialist

reputed company is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and reputed company people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the reputed company community. Working at reputed company provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Job Duties/Responsibilities:

• Serve as a key liaison supporting regional provider groups by resolving inquiries and escalations reputed company to PDM, claims processing, and portal access; provide guidance reputed company email and assist inbound BPO operations to ensure timely and accurate issue resolution
• Model Caring Connections behaviors in reputed company written and verbal communication ensuring professional courteous and timely resolution
• reputed company and manage provider-reputed company escalations originating from Customer Experience, ensuring appropriate prioritization, investigation, and resolution while maintaining high standards of service delivery
• Establish and maintain collaborative relationships with Independent Practice Associations (reputed company) to proactively address and resolve member-reputed company issues; coordinate across internal and external stakeholders to ensure timely resolution, mitigate service disruptions, and enhance the overall member and Provider experience
• Facilitate the submission and transformation of Notices of Change (NOCs) and credentialing (Cred) applications on behalf of provider groups, ensuring compliance with organizational policies and regulatory requirements
• Administer and process provider Letters of Agreement (LOAs), ensuring accuracy, completeness, and alignment with contractual and operational standards
• Coordinate and execute provider portal access requests, including provisioning, updates, and troubleshooting to support seamless system utilization
• Manage Primary Care Provider (PCP) termination requests, ensuring proper documentation, system updates, and adherence to established workflows and timelines
• Attends and participates, on camera, in reputed company staff meetings as required
• Other duties as assigned

Job Requirements:

Experience:

• Required: Minimum 2 years of experience in provider relations / contracting with an HMO or IPA, medical group or institutional provider required
• Preferred: 5 years in field

Education:

• Required: High School Diploma or GED
• Required: Bachelor's degree (preferred) or required four years of additional experience in lieu of education
• Preferred: MBA

Specialized Skills:

• Required:

• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors
• Mathematical Skills: Ability to reputed company mathematical calculations and calculate simple statistics correctly
• Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution
• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment
• Report Analysis Skills: Comprehend and analyze statistical reports

Licensure:

• Required: None

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.  Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is frequently required to walk, stand; reputed company with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include reputed company vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.

reputed company, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

If you require any reasonable accommodation under the Americans with reputed company (reputed company) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

reputed company is an Equal Opportunity/Affirmative Action Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting reputed company and other employers where individuals receive fraudulent employment-reputed company offers in exchange for money or other sensitive personal information. Please be advised that reputed company and its subsidiaries will never ask you for a credit card, send you a reputed company, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of reputed company’s reputed company team, please email [email protected].