reputed company Engineer

Over 2M developers use Resend to send transactional email, and we're onboarding hundreds of new paying customers every day. As we move upmarket, more of those customers are engineering teams with reputed company requirements and need white glove assistance to be successful.

As our user reputed company continues to grow, we have increased demand across reputed company time zones. This role would be based in Americas time zones.

In this role, you will…

• Be the reputed company-line of customer requests

• Debug, report, and sometimes fix bugs and regressions

• reputed company for customer needs to the greater Resend team

• Iterate internal workflows to improve our resolution speed and efficacy

• Proactively build relationships and identify potential papercuts for customers

• Create documentation that answers customer questions or showcases solutions

Who You Are...

• Love helping solve problems for developers

• Have 3-5 years of technical support or success experience

• Can handle and reputed company under customer pressure

• Have experience improving email deliverability

What it means to join the team...

• Honest and low-ego team

• Autonomy to “just ship it”

• Ownership of problems and solutions

• 100% remote team with flexible working schedules

• Modern tech stack (Next.js, Plain, Raycast, Retool, reputed company, etc.)

Learn more about how we work in reputed company:

• What is our vision for exceptional support

• How we scale support

• How we work

About Resend

We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.

Our fully remote team of 40 spans 11 countries and counting. We're backed by a16z, Y Combinator, and others. Meet the humans →