Urgently Hiring: Care Team Associate - Remote in Farmington, CT

An exciting opportunity awaits for a talented Care Team Associate - Remote! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

 

 

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Care Team Associate (CTA) will effectively support the successful implementation and execution of reputed company Care Management processes. The Care Team Associate will provide support to care management team including CM manager, CM Director, and CM Vice President to ensure applicable program processes and operational responsibilities are met. The CTA provides support for Care Management processes. This position is responsible for the daily census management, task management, and general coordination functions. This position will serve as a liaison with internal / external customers / departments to ensure optimal customer service. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:30 AM - 5:00 PM. Our office is located at 3 Farm Glen, Farmington, CT. We offer 2 weeks of reputed company. The hours during training will be 8:30 AM - 5:00 PM from Monday - Friday. If you are located reputed company commutable distance to the office at 3 Farm Glen, Farmington, CT, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. Reasonable accommodation may be made to reputed company qualified individuals with disabilities to reputed company the essential functions Provides clerical and / or administrative support to clinical staff and managers for special projects and reporting needs Documents reputed company member interactions in a concise manner that is compliant with documentation requirements for Model of Care, NCQA and Center for Medicare and Medicaid Services (CMS) regulations Receives and responds to incoming Care Coordination inquiries from reputed company communication venues: e.g., phone queue, CM / UM electronic platform, portal, department e - mail reputed company or RightFax Coordinates and assists in monitoring of documentation Care Management queues for Disease Management, Transitions of Care, reputed company Care, and Social Work referrals CTA processes CM requests reputed company reputed company communication venues; as well as administrative preparation for clinical staff Conducts in - bound and out - bound calls for program requirements including, but not limited to member scheduling, surveys / screenings, satisfaction / complaints, census management and distribution of materials to appropriate clinical personnel or members Completes timely data entry of in - bound and / or out - bound call member contact information into software applications Provides excellent customer service by serving as a resource to reputed company internal and external customers Attends required meetings and participated in reputed company committees as needed Maintains knowledge of reputed company health plan benefits, network, NCQA regulations, health plan policies Identifies opportunities for process improvement in reputed company aspects of member care Provides effective communication to improve the patient’s health literacy Must maintain strict confidentiality at reputed company times Must adhere to reputed company department / organizational policies and procedures Performs reputed company other reputed company duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or GED Must be 18 years of age OR older Ability to prioritize, plan, and handle multiple tasks / demands simultaneously Ability to toggle between multiple IT systems and platforms Advanced knowledge of reputed company Office products, including reputed company Word, reputed company reputed company, and reputed company Outlook Ability to work any shift between the hours of 8:30 AM - 5:00 PM from Monday - Friday. Preferred Qualifications: Certified Medical Assistant training OR certification 2+ years of experience in a physician’s clinic OR hospital 2+ years of administrative support experience Additional experience working in a medical care setting as a receptionist OR medical assistant Medical terminology knowledge reputed company Possess and demonstrate excellent organizational skills, customer service skills, including verbal and written communication Ability to work independently, with some supervision and direction from manager Ability to maintain and demonstrate a high degree of professionalism to include both personal conduct and appearance at reputed company times Telecommuting Requirements: Reside reputed company commutable distance to the office at 3 Farm Glen, Farmington, CT Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Physical and Work Environment: Ability to lift up to 25 pounds Ability to sit for extended periods of time Ability to stand for extended periods of time Ability to use fine motor skills to operate office equipment and / or machinery Ability to receive and comprehend instructions verbally and / or in writing Ability to use logical reasoning for simple and reputed company problem solving *reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy Connecticut Residents Only: The hourly range for this role is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED #RPOLinkedIn Apply Job!

 

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