Inbound SMB Sales Specialist

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

You’re not one to shy away from cold calling or striking up conversations with new people. You’re always brainstorming creative solutions, whether crafting a standout pitch deck, writing a persuasive email proposal, or thinking outside the box to capture someone’s attention. Innovation and resourcefulness are second nature to you!

Our Partnerships team is the backbone of ClassPass’ success, enabling us to thrive through our outstanding fitness and wellness partners. In this role, you’ll identify and connect with potential businesses, present the compelling benefits of joining our platform, and build lasting, impactful relationships with owners, managers, and staff—all in creative and dynamic ways!

The Role You'll Play

• Identify and source new sales opportunities through outbound cold calls, emails, and inbound lead follow-ups with US-based clients.
• Maintain and meet high-volume daily KPIs and performance metrics.
• Research, prospect, and sell new studio, gym, and wellness partners in targeted regions to support ClassPass’ geographic expansion.
• Manage your pipeline using CRM tools, email, and outreach resources to ensure a consistent flow of opportunities.
• Regularly share both successes and challenges with your manager to help shape team objectives and refine strategies.
• Bring fresh, creative, and engaging ideas to strengthen relationships with potential partners and share best practices across the team.
• Consistently achieve and surpass monthly sales targets.

The Experience You’ll Bring

• Proven track record in full sales cycle roles with experience closing deals.
• Strong listening and questioning skills to engage prospects, pitch effectively, and close sales.
• Driven and determined to consistently hit and exceed goals.
• Comfortable with a high volume of phone calls, emails, and social media outreach each day.
• Experience using Salesforce or similar CRM platforms.
• Exceptional verbal and written communication skills in English.
• Excellent multitasking, time management, and prioritization abilities.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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