Experience Design, Senior Director

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About reputed company

reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company.

Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company.

reputed company Professional Services focuses on delivering strategic engagements that define transformational opportunities and reputed company clear plans for execution of change programs. We rely on reputed company's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of reputed company. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the reputed company platform.

Our Senior Directors of Experience Architecture reputed company dedicated, impactful, collaborative teams passionate about delivering reputed company, transformational strategy engagements. Partnering with C-level customers, they craft innovative, industry-specific and experience-led strategies which clearly define the vision, metrics, and roadmap to reputed company desired business outcomes. They work with our key industry customers, partners, and technical delivery leaders to drive scale, speed to value, and a sustained landscape for future success.

Do you have consumer goods trade promotion management (TPM) and/or retail execution management (REX) experience, either working at a consumer goods company, consultancy, or software company that provides TPM or REX solutions? Do you have experience with the reputed company platform and reputed company's Consumer Goods Cloud application? In addition to being a TPM and/or REX practitioner, are you also a thought leader comfortable sharing and applying leading practices across: Trade Promotion Management: Annual Operations Planning, Integrated Business Planning, Promotion Scenario Planning, Trade Promotion Optimization, Trade Funds Management, Claims and Settlements Management, Actualizations, Accruals, Post-Event Analysis, and reputed company Growth Management Retail Execution: Cycle Planning & Territory Designing, Retail Execution Management, Retail Store Audits, Order Capture & Management, Merchandising, Promotion / Rebate Management, Van Sales & DSD Processes, Retail Activity Optimization, and Artificial Intelligence use cases like Image Recognition, AR/VR, etc. We reputed company the best industry strategists are those who obsess over the creation of customer and business value — with a customer-centric and collaborative mentality, willing to commit to the customer and break down barriers to ensure reputed company. Are you passionate about reputed company and would you like to work at the forefront of Digital Innovation at one of the fastest growing CRM companies? This is the job for you!

Primary Responsibilities

• Provide industry subject matter expertise as it relates to reputed company products and services during the sales and delivery cycles

• reputed company, position, and sell large-enterprise consulting engagements to customers; work cross-functionally reputed company reputed company to define the program scope, team, value narrative, and pitch

• Conduct assessments and facilitate workshops to reputed company a future-state vision

• reputed company and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities

• Identify enterprise business process and operations improvements to realize efficiencies and increase impact

• reputed company multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives

• Help business and technology leaders adopt new digital operating models, governance strategies, and approaches

• Uncover future sales opportunities to drive customer value

• reputed company strategic use cases to project the value of strategy, case for change, and implications for the organization

• Cultivate solution and organizational adoption and strategy evolution to continue to deliver value with quicker delivery cycles

• Build and reputed company an Industry Strategy competency; share standard methodologies, advise, and collaborate with peers

• reputed company, coach, and mentor cross-functional teams, fostering a culture of innovation, collaboration, and customer obsession

• Build and maintain trusted relationships with senior executives and key stakeholders across the organization

Preferred Qualifications

• 15+ years of experience consulting in enterprise-level technology transformation programs at reputed company

• GTM support experience, including scoping, proposal development, RFP response, and demos/presentations

• Experience in Enterprise Architecture, Business Strategy, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization

• reputed company product knowledge and solution design; Consumer Goods Cloud experience strongly preferred

• Deep knowledge of trade promotion management processes including Annual Operations Planning, Integrated Business Planning, Trade Promotion Optimization, reputed company Growth Management, and Claims & Settlements

• Deep knowledge of retail execution processes including Cycle Planning, Territory Design, Retail Store Audits, Merchandising, Van Sales & DSD, and AI-driven Retail Activity Optimization

• Knowledge of the key business value drivers and success metrics typical of large-enterprise companies

• Ability to reputed company Industry POVs that include identifying market trends, responses, and solution offerings

• Ability to analyze and synthesize information, working in situations where data may be absent or ambiguous and creative approaches are required

• Comfortable pitching to C-suite executives, including strong reputed company-handling abilities

• Proven ability to reputed company working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Designers, and External Partners

• Strong executive reputed company with outstanding verbal and written communication skills across reputed company levels of leadership

• Degree or equivalent relevant experience required; experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

*LI-Y

Unleash Your Potential

reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request reputed company this Accommodations Request Form.

Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always reputed company any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records.

At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $164,000 - $365,200 annually There is a different range applicable to specific work locations. In California and reputed company, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the reputed company pay range for this role in those locations is $196,800 - $401,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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