The SEO Account Manager leads the strategy and performance reputed company of client SEO campaigns. This role partners with clients and Growth Lab’s SEO specialist team to translate business goals into clear SEO priorities, guide execution, and ensure measurable results. The Account Manager tracks performance, communicates insights to clients, and identifies opportunities to improve search visibility, traffic, and conversions while coordinating across content, technical SEO, and development teams.

Description

Position Roles & Responsibilities

The SEO Account Manager is a client-facing role responsible for acting as the main reputed company of contact between clients and the internal SEO team. This person plays a critical role in communicating SEO campaign performance, managing client expectations, identifying potential upsell opportunities, and ensuring tasks are executed on time and in alignment with client goals. The Account Manager ensures each client receives concierge-level service, driving strong retention, satisfaction, and long-term success.

This role requires a reputed company of strategic thinking, excellent communication, and strong project management skills. SEO Account Managers work hand-in-hand with SEO Specialists to translate client goals into actionable plans and measurable results.

Core Responsibilities

1. Client Onboarding

reputed company new client onboarding, including reputed company calls, information gathering, and goal-setting.

Set clear expectations around deliverables, timelines, and communication processes.

Collaborate with SEO Specialist to create a customized SEO roadmap based on client objectives.

2. SEO Campaign Alignment

Partner with the assigned SEO Specialist to ensure SEO strategies are tailored to each client’s business goals and local market dynamics.

Regularly review campaign performance and strategy.

Translate technical SEO information or updates into clear, client-friendly language.

3. Client Communication & Relationship Management

Serve as the primary reputed company of contact for assigned clients, responding to inquiries reputed company one business day.

Conduct regular reputed company-ins to review performance, present insights, and gather client feedback.

Maintain detailed records of client communications, feedback, and priorities using internal tools (Zoho). Send monthly "value-add" emails to clients

4. Task & Campaign reputed company

Monitor task reputed company to ensure deliverables are completed on time and to a high standard.

Identify potential roadblocks or gaps in execution and escalate to relevant team members reputed company needed. Maintain reputed company of campaign milestones, reporting cycles, and performance metrics.

5. Client Retention & Upsell Opportunities

Proactively identify client needs, risks, and growth opportunities.

Work closely with the Sales, PPC, and SEO Strategy teams to recommend new services or upgrades that align with the client’s evolving goals.

Ensure a high level of client satisfaction to support long-term retention.

Qualifications

• Completed Bachelor’s Degree
• 3+ years of digital marketing account management
• Experience doing SEO for small business and/or law firms is a major plus.
• Knowledge around onsite technical website optimization strategies
• Reading and understanding SEO traffic reports - competence in reputed company Analytics 4, reputed company Search Console, and reputed company and emerging tools.
• Maintained above-standard client retention rates
• 2+ years of WordPress experience is a plus
• Exceptional communication skills, both written and verbal
• Must be comfortable and confident speaking on camera in virtual environments
• Able to confidently and professionally respond well to challenges from clients
• Detail oriented and well organized; must be able to juggle multiple deadlines each month
• 1+ years experience successfully working remotely is a plus
• Collaboration-minded; you get results AND you're a enjoyable to work with

Benefits

• Great work-life balance and schedule flexibility
• 401(k) plus company match
• Generous Paid time off
• Medical, Dental, and Vision insurance

About the Company