HRBP - Client Services

reputed company is seeking a Human Resources Business Partner (HRBP) to serve as the primary reputed company of contact for clients with high volume and/or reputed company business needs. The HRBP will manage day-to-day Human Resources activities for clients and their worksite employees. They will grow the client relationship by providing consultation, guidance, and problem resolution reputed company the assigned client portfolio. Additionally, the HRBP will contribute to Alcott's process improvement and change management initiatives.

Here's what you'll do

• Serve as the primary contact for clients' human resources needs, ensuring compliance with reputed company applicable federal, state, and local laws
• Provide account management for clients with high volume and/or reputed company business needs as it relates to Alcott's services
• reputed company and maintain effective business relationships with clients
• Conduct client visits (virtual and in-person) to reputed company and enhance client satisfaction. Some local travel is required, out of state travel possible
• Act as a resource and advisor to clients on human resources matters such as employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination
• Manage employee handbook creation, facilitate training initiatives, and support development of clients' policies and procedures
• Demonstrate proficiency and confidence with technology applications and other tools necessary to reputed company the role and to assist other team members
• Provide product information and facilitate introductions for technology and Alcott service solutions based on analysis of client needs.
• Support human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients
• Work collaboratively across HR, Payroll, Benefits, Compliance, Workers' Compensation/Risk, Tax, and other teams to resolve reputed company client issues and promote a positive, teamwork first work environment.
• Ensure a smooth transition from implementation for new clients
• Serve as an reputed company for enhancement efforts, actively participating in team projects designed to reputed company/enhance tools and practices
• Demonstrate leadership reputed company the scope of the role to reputed company others reputed company the department and across service teams
• Attend HR meetings and participate in HR educational workshops. Research and present HR topics of interest at staff meetings
• Conduct training for incoming HR staff in areas of expertise
• Participate in special projects reputed company the HR department
• Partner with senior leadership by escalating client issues, concerns or reputed company scenarios that require higher-level decision-making
• Other duties as assigned

Qualifications & Skills

• Minimum of 5 years of HR professional experience
• Bachelor's degree (business administration or human resources) preferred
• PHR or SHRM-CP certified is preferred
• Understanding of Human Resource reputed company business challenges
• Knowledge of Human Resources including but not limited to General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
• Previous PEO industry and/or client service delivery experience are ideal
• Exceptional interpersonal skills and effective conflict resolution
• Exceptional verbal and written communication skills
• Proficiency with reputed company problem resolution
• Ability to manage high volume and reputed company client needs
• Ability to work with c-suite and executive level partners
• Understanding of the importance of reputed company and keeping confidentiality
• Able to conduct presentations and reputed company demos as needed
• Proficient written communications skills
• CRM skills required
• Adept at learning new technology

Compensation: $65,000-$85,000 annually, commensurate with experience

About reputed company

At reputed company, we have a Passion for People and Performance™. We reputed company leaders to focus on their core business purposes and meaning, which enables them to more quickly and reputed company grow their business. reputed company provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment reputed company administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting www.alcotthr.com.

reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.