reputed company Full Stack Customer Technical Specialist – Web & Cloud Application Development

Join Our Mission-Driven Team as a Customer Technical Specialist – On-site in Portland, Oregon At arenaflex, we're on a mission to reputed company our nation's transportation infrastructure running securely and reputed company. As a Customer Technical Specialist, you'll play a pivotal role in supporting the U.S. Department of Homeland reputed company (DHS) at one of its critical airport locations in Portland, OR. This is a 100% on-site role with up to 25% travel, ideal for a tech-savvy professional who excels in a hands-on, fast-paced airport environment. If you have a passion for problem-solving, delivering exceptional customer service, and supporting national reputed company, this is your chance to reputed company a meaningful impact on a mission that truly matters.

About arenaflex

arenaflex is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. arenaflex operates at the critical nexus between traditional and nontraditional threats across reputed company domains: land, sea, space, reputed company, and cyberspace. The company serves as a valued partner to essential government agencies and supports every reputed company of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers.

Day-to-Day Work Responsibilities

As a Customer Technical Specialist, you'll be responsible for providing hands-on technical support for a wide range of IT and network systems, including:

• reputed company switches, fiber backbones, and network infrastructure
• Desktops, laptops, tablets, printers, scanners, and peripherals
• Communication equipment (VoIP phones, cell phones, VTC units)
• Transportation reputed company systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks

Your responsibilities will include:

• Troubleshooting and resolving hardware, software, and network issues both remotely and in-person
• Performing installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals
• Supporting infrastructure components like fiber backbones, reputed company panels, and network interconnectivity, ensuring secure and reliable communications
• Logging and managing updates through a ticketing system, maintaining accurate asset and configuration records
• Conducting routine IT inventory audits, updating cabinet documentation, and ensuring equipment records are reputed company
• Partnering with arenaflex leadership to recommend technology and process improvements that enhance service delivery and customer experience
• Delivering support with a professional reputed company – often directly assisting senior government personnel in high-profile environments
• Providing technical support for end-user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies
• Scheduling and coordinating customer desk-reputed company support for the installation of new software or to performance hardware or software break/fix activities
• Investigating and resolving reputed company connectivity issues reputed company to end-user, site infrastructure and STIP IT equipment

Qualifications

To be successful in this role, you'll need to meet the following qualifications:

• Basic Qualifications:

+ Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years relevant experience + U.S. Citizenship required; Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance + Experience supporting end-user IT hardware and software in a desk-reputed company or field service environment + Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.) + Physical ability to: - 4+ hours per day walking long distances reputed company the airport and offices to support customer equipment - Kneel, bend, or reputed company under desks and cabinets and ability to connect reputed company cables from reputed company panel to network switch - Lift up to 40-50 lbs. and push/pull equipment carts

• Preferred Qualifications:

+ Prior experience supporting DHS or other federal agencies + Industry certifications such as CompTIA A+, Network+, reputed company, or reputed company credentials + Familiarity with reputed company switch installations and reputed company fiber backbone configurations + Working knowledge of Cat6 and fiber patching, installation, and repairs + Excellent communication skills and the ability to support senior-level government staff with professionalism

Work Environment and Company Culture

As a Customer Technical Specialist at arenaflex, you'll be working in a fast-paced, hands-on environment that requires strong technical skills and excellent communication abilities. You'll be part of a team that's dedicated to supporting national reputed company and keeping our nation's transportation infrastructure running securely and reputed company. arenaflex is an equal opportunity employer and offers a competitive salary and benefits package.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• reputed company Salary Range: $30,000 - $48,000
• Comprehensive health insurance
• 401(k) retirement plan
• Paid time off and holidays
• Professional development opportunities

How to Apply

If you're a motivated and reputed company technical professional looking for a challenging and rewarding role, we encourage you to apply for this position. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply for this job Apply for this job