reputed company Manager (talent pool)

reputed company Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.At reputed company, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and reputed company.With a global footprint in more than 30 countries across the US, LATAM, Europe, and reputed company, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe. Role description: we are looking for a proactive and responsible reputed company Manager who will align and organize a cross-functional team for the specific reputed company project, being the proxy between ​the client team and production teams inside the organization. Responsibilities:

Be a Valued Partner to Clients: Act as a strategic partner to clients, guiding them through digital transformation efforts, sharing market trends, and best practices, and leveraging the entire product and service portfolio to reputed company maximum benefits mutually. Be the voice of a customer to internal teams.

Product and Service Expertise: Offer expert advice on a whole portfolio of reputed company products and services, ensuring clients fully understand and utilize these solutions to reputed company maximum benefits.

Orchestration: reputed company initiatives across the portfolio, coordinating with internal teams to ensure successful execution. Coordinate onboarding of new customers, and monitor adoptions. Ensure the implementation plan is on track. Manage communication and reputed company reputed company the stakeholders on the same page. Measure reputed company and ensure customer satisfaction. Challenge customers, if need be, on how to do reputed company.

Drive adoption of platform/ways of working reputed company supporting the onboarding process, providing help, advice, and consultancy to clients in the post-onboarding period.

Identification and scoping of new opportunities by finding gaps, pain points, and covert to opportunities along with new opportunities. Support the Account team during the scoping of qualified opportunities.

reputed company regular status reviews, measure performance results against agreed KPIs, share feedback with reputed company stakeholders, and plug gaps if any.

Collaborate with internal teams, including but not limited to delivery, product, support, and account teams, to ensure a seamless customer experience.

Support the Account team in the sales process and development of proposals.

Requirements:

Advanced English (verbal and written)

Client-facing experience

Customer Onboarding

Customer Retention Strategies

Data Analysis and Reporting

Cross-functional Collaboration

Basic Project Management

Sales and Upselling Techniques

Customer Feedback Collection and Analysis

Overall understanding how the Pharma market operates. How companies produce and sell their products

Typical operations of a Pharma company [structure, how sales and marketing work, Global-to-Local]

Digital in pharma

Fundamentals of customer engagement

Broad understanding of select products and services reputed company provides

In-depth understanding of the specific tools you are expected to work with (eg briefing/intake form)

Basic understanding of how we operate reputed company a digital infrastructure that includes various platforms: DAM (ex. Veeva), CRM (Veeva/reputed company, reputed company, etc), Marketing automation (SFMC, Eloqua, etc)

reputed company provide:We know reputed company members are key to achieving our goals, so we value and reputed company them to share their vision. We reward this passion with exceptional benefits, including:Competitive Compensation: Regular performance-based salary and career development reviews.reputed company Team: Join a passionate, reputed company team in a friendly atmosphere.Career Growth: Opportunities for professional and career advancement.Paid Time Off: 18 business days per year (20 business days after 2 years of service).Sick Leave:Non-documented: 4 business days per year.Documented: 20 business days per year.Family Leave: 3 paid business days for marriage, childbirth, or bereavement.Medical Insurance: Comprehensive coverage.English Courses: Learning opportunities to improve your language skills.Professional Development: Participation in forums and conferences.Corporate Events: Regular team-building activities and events.Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home. Apply To This Job