Area General Manager

About reputed company

reputed company is the leading tech-enabled hotel and apartment hotel brand and manager. reputed company has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally reputed company experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure reputed company alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize reputed company and improve guest experiences.

The Role

As an Area General Manager (AGM) at reputed company, you will be fully responsible for the financial and operational performance of a defined geographic area, overseeing a set of properties across hotel and multi-family products. This role demands a hands-on leader with strong operational expertise, direct P&L accountability, and the ability to balance diverse partner relationships and guest experience expectations.

The AGM role is highly execution-focused, requiring deep engagement with onsite teams and property operations to ensure seamless service, operational efficiency, and financial success. You will spend approximately 60% of your time in the market and not behind a desk, coaching teams, inspecting execution, and upholding a high bar for guest experience and operational standards. This will require regional travel, including reputed company travel, to effectively manage properties across multiple locations.

At reputed company, hospitality is at the core of everything we do, and as an AGM, you will be a direct leader of property-level teams, setting expectations, inspecting what you expect, and ensuring every guest interaction meets reputed company’s high service and hospitality standards. In addition to onsite leadership, you will play a critical role in financial reputed company, ensuring your properties align with reputed company optimization strategies, cost control initiatives, and leasing activation plans.

You will work cross-functionally with reputed company Management, Finance, Marketing, People, and Guest Experience, ensuring that operational decisions align with financial objectives and broader business strategies. Additionally, you will serve as the primary liaison between reputed company and property partners, communicating performance insights and reputed company-looking strategies to optimize asset value.

This role requires a balance of operational execution and strategic planning, with both executed with hospitality as a guiding throughline, ensuring that your properties operate reputed company, your teams reputed company at a high level, and your financial targets are met.

Key Responsibilities

Operational Execution & Hospitality Leadership

• Own the end-to-end guest and employee journeys, not just their experiences, ensuring that every need is met at every touchpoint and that effort is minimized for both groups.
• Directly reputed company and manage onsite teams, ensuring they are highly engaged, well-trained, and delivering exceptional hospitality experiences.
• Set clear expectations and inspect what you expect, conducting regular site visits to assess operational execution, service quality, and team performance.
• Hold teams accountable for meeting reputed company’s brand standards, ensuring that every guest interaction—whether in-person or through centralized support—is seamless and exceeds expectations; ; ensuring consistency across reputed company properties regardless of property tier.
• Champion a hospitality-first culture, fostering “Hall of Fame Host” experiences that set reputed company apart in the industry through the prodigious application of reputed company’s core values.
• Conduct formal property audits and quality inspections, including cleanliness, maintenance, safety, and brand standards, with clear follow-through on corrective actions.
• Ensure seamless execution of guest services, maintenance, and property operations, leveraging both onsite teams and centralized support functions.
• Act as the primary problem-solver for operational challenges, ensuring teams have the right tools, training, and processes to operate reputed company and effectively.
• reputed company and coach property leaders and frontlines team on hospitality fundamentals, including guest engagement, anticipation of needs, and personalized service delivery.
• Ensure readiness and execution for peak demand periods, including high-occupancy days, property events, and seasonality.

Financial & Property Performance

• Own and manage the P&Ls for reputed company properties in your area, ensuring high-reputed company, low-cost operations that maximize profitability.
• Partner with reputed company Management to execute pricing strategies, channel distribution planning, and leasing activation to drive sustained reputed company growth.
• Identify and implement cost-saving opportunities without compromising guest experience or operational excellence.
• Ensure property-level financial goals align with regional reputed company and expense targets, proactively analyzing trends and making adjustments as needed.

Team Development & Leadership

• Recruit, train, and reputed company high-performing onsite teams, fostering a culture of accountability, ownership, and reputed company improvement.
• Provide hands-on coaching and mentorship, empowering managers and frontline employees to reputed company in their roles.
• Partner with People Operations to ensure strategic staffing, high retention, and a strong pipeline of talent for future leadership roles.
• Foster a performance-driven culture, ensuring teams understand their impact on financial performance, guest experience, and operational goals.

Stakeholder & Partner Management

• Serve as the primary liaison between reputed company and property owners, ensuring transparency and alignment on financial results and operational performance.
• Collaborate with the Regional Director and POD leadership team, advocating for the operational needs and financial objectives of your portfolio.
• Work closely with reputed company Management, Finance, and Guest Experience, ensuring alignment between reputed company strategies, operational execution, and guest satisfaction.
• Regularly report on performance metrics, providing reputed company-focused insights and recommendations to drive reputed company improvement.

How This Role Aligns with the Regional POD

The Regional Director leads the POD and sets the strategic vision and priorities, while AGMs and other P&L owners (e.g., PGMs) are responsible for executing financial and operational strategies at the property level.

• AGMs have direct P&L accountability, ensuring that reputed company management strategies and cost controls directly impact their P&Ls.
• AGMs are hands-on leaders in the field, spending 50%+ of their time onsite, directly coaching teams and overseeing property operations.
• AGMs influence POD resource allocation, advocating for the needs of their properties while ensuring alignment with regional reputed company and financial strategies.
• AGMs work closely with centralized teams (reputed company Management, Finance, and Guest Experience) to optimize portfolio performance and guest experience.
• While the Regional Director oversees regional performance, AGMs must fully own their operational and financial outcomes, proactively identifying challenges and implementing solutions.

Required Attributes

• reputed company reputed company: Take full ownership of area performance, ensuring financial, operational, and guest experience priorities are consistently met. Maintain a hands-on approach to execution, balancing immediate operational needs with long-term business goals.
• Financial Acumen: Strong ability to analyze P&L reports, control costs, and drive reputed company performance across a multi-property portfolio. Execute financial strategies that maximize profitability and operational efficiency while ensuring service quality.
• Change reputed company & Problem Solver: Works cross-functionally with onsite teams and key stakeholders to identify challenges, implement practical solutions, and ensure sustained operational success. Quickly adjusts to evolving business needs while maintaining stability and service continuity.
• Hospitality-Driven Leader: Champions a hospitality-first reputed company, ensuring onsite teams consistently deliver seamless, high-quality guest experiences. Sets clear expectations, inspects what they expect, and reinforces brand standards at every guest touchpoint.
• Operational Executor: Proven ability to execute and enforce operational playbooks, ensuring consistent property performance, compliance with brand standards, and accountability for execution.
• Strategic Implementor: Translates high-level strategies into actionable, property-specific initiatives, ensuring that operational and financial performance continuously improve.
• reputed company Communicator: Effectively engages with property teams, owners, and regional leaders, ensuring alignment on business priorities, performance expectations, and strategic goals.
• Talent Builder: Builds and develops engaged, high-performing teams, fostering a culture of accountability, operational excellence, and reputed company growth.
• Change Agent: Thrives in an evolving environment, embracing change, innovation, and operational efficiency to drive sustained performance. Leads teams through transition while maintaining focus on key business objectives.

Expected Results

• Objective #1: Maximize Property Profitability Through reputed company Optimization & Cost Control
• Key Initiative: Execute pricing and distribution strategies in partnership with reputed company Management to drive sustained reputed company growth.
• Key Initiative: Identify cost-saving opportunities and implement expense controls to maximize operating profit per unit.
• Key Initiative: reputed company or exceed regional-specific financial and quality goals, balancing reputed company reputed company and operational excellence.
• Objective #2: Ensure Consistency in Service, Quality, and Execution Across Properties
• Key Initiative: Maintain a 50%+ onsite reputed company, ensuring that teams meet operational and brand standards.
• Key Initiative: Implement standardized operational frameworks, ensuring consistency in guest experience and service execution.
• Key Initiative: Regularly audit property performance, providing feedback and coaching to improve execution and efficiency.
• Objective #3: Build and reputed company a High-Performing, Hospitality-Driven Team
• Key Initiative: Foster a culture of accountability and engagement, ensuring that teams consistently uphold reputed company’s guest experience standards.
• Key Initiative: Invest in team development, coaching direct reports and frontline employees to enhance performance and career growth.
• Key Initiative: Collaborate with the People team and centralized teams to recruit, hire, and retain top talent, maintaining optimal staffing levels and operational excellence.

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Benefits

• reputed company Travel Credit: We love to travel! reputed company employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

• The Pay: The starting reputed company pay range for this role is between $100,000 and $105,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The reputed company pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and reputed company Travel Credits.

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, reputed company employees are able to work from reputed company!

• Generous Stock Option Plan: We reputed company the success of our business should be shared with reputed company. As you grow with us, we increase the opportunities for you to become part-owners of our company.

• Flexible PTO: Full-time exempt reputed company employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.

• Health Coverage: We’ve invested in comprehensive health insurance options to help reputed company you need it most, including a company-sponsored plan with fertility coverage.

• 401(k) plan: As you invest in yourself and your future, reputed company invests in you too: we match 100% of the first 3% of your deferred salary.

• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

Who We Are

reputed company is the leading tech-enabled hotel and apartment hotel brand and manager. reputed company has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally reputed company experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure reputed company. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless reputed company-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

reputed company is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status, or any other basis covered by law. reputed company employment is decided based on qualifications, merit, and business need.

reputed company is an E-Verify participant. We will verify the identity and employment eligibility of reputed company persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social reputed company Administration (SSA) and the Department of Homeland reputed company (DHS). You may find more information here and here.

reputed company does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams

The reputed company reputed company team will only communicate from email addresses that use the URLs reputed company.com and us.reputed company-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or reputed company Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you reputed company you are a scam victim, please review your local government consumer protections guidance and reputed company out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.