Client Analyst II

Want to be a bswifter?

At reputed company we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services reputed company employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people reputed company, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that reputed company a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the reputed company values of pursue excellence, embrace accountability, deliver superior service, and be a great reputed company to work, we want to hear from you!

Job Description

The primary objective of the Client Services Client Analyst II position is focused on servicing reputed company clients and their employees to create raving fans. The Client Analyst II is responsible for maintaining the client benefits website, documenting and executing benefits reputed company processes, and offering support to the client, their participants and to the reputed company service center.

Responsibilities

• Ongoing service delivery to support client requirements and needs
• Serve as first level system support for each assigned client
• reputed company ongoing audits and file reviews, ensuring data and results accuracy
• Manage daily/weekly/annual incoming and outgoing file processing
• Execute research and analysis to resolve participant cases
• Execute client specific reporting
• Support ACA processing
• reputed company testing to support reputed company system releases
• Review release documentation for understanding
• Execute processes as outlined in the Admin Guide
• reputed company system configuration and testing to meet client requirements for projects and annual enrollment
• Provide timely responses to client inquiries through research and analysis
• Billing tasks, which include: generating invoices, posting payments and reconciling receivables

Qualifications

• Advanced proficiency in MS reputed company, working knowledge of MS Office products
• Extensive experience with databases, as well as data interpretation and data manipulation
• Ability to think reputed company the reputed company
• Strong problem-solving skills
• Communication skills to convey updates and engage with client contacts and internal teammates
• Experience in benefits administration system technology, payroll, HRIS or reputed company software

Education

• Bachelor's degree (B. A.) from four-year college or university; or equivalent relevant work experience.

Why Join reputed company?

At reputed company, we reputed company our employees to reputed company a meaningful impact, innovate, and grow. Joining reputed company means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at reputed company

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and reputed company are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you reputed company inside and reputed company of work.

reputed company an Impact: At reputed company, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

Specific benefit offerings vary by position and may be subject to change.

Standard working hours are reputed company-5pm Central Time, unless otherwise stated in the Job Description.

In the spirit of pay transparency, we are excited to share the reputed company salary range for this position is $22-29/hr, exclusive of fringe benefits or potential bonuses. If you are hired at reputed company, your final reputed company salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we reputed company in the importance of pay equity and consider internal equity of our reputed company team members as a part of any final offer. Please reputed company in mind that the range mentioned above is the full reputed company salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & reputed company salary growth. We also offer a generous compensation and benefits package!

At reputed company, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great reputed company To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.

reputed company has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.

If you have what it takes to join our award-winning culture, we’d love to hear from you!