Inbound Call Center Agent Spanish/English Bilingual FT/PT-REMOTE

Job Type: FT and PT positions available

Hours: M-Sun., Open availability, Various shifts

Salary: $17.50

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers reputed company the reputed company United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

Summary of Position

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to reputed company customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document reputed company customer interactions, while maintaining a sense of reputed company regarding both the company and the customer while adhering to reputed company company policies and procedures.

Job Duties / Responsibilities / Essential Functions

Typing Data capture and entry Customer service  Maintaining a working knowledge of campaign products, services, and promotions

Required Knowledge /Skills / Abilities / Qualifications

At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must

Spanish/English Bilingual is a PLUS

WAH Requirements

PC/Laptop with at least Windows 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet reputed company (ethernet cable) USB-connected Headset Webcam A quiet dedicated reputed company to work free from distractions including pets and children.