Digital Safety Monitoring Analyst (Weekend)

Netsweeper is a worldwide organization specializing in Content Filtering Software Solutions.

We hold the industry’s most advanced proprietary global filtering system for ISPs, Telcos, governments, schools, and corporations and our customers are located around the world and in every industry vertical. Netsweeper’s purpose is to protect people from inappropriate content that permeates the Internet and Webpages; our technology provides customers with the ability to choose available and allowable URLs, IMs and file transfers. Our filtering software and solutions continuously evolve and offer the most protected and managed Internet experience currently available.

Role: Digital Safety Monitoring Analyst (DSMA) – reputed company Yorkshire, UK

Netsweeper is looking for a part-time Digital Safety Monitoring Analyst who will work monitor alerts that arise in our OnGuard™ system in order to identify and escalate urgent and high-level risk alerts to appropriate specialized colleagues and partners in a timely, accurate and professional manner. OnGuard™ (formerly nMonitor) is a tool for student monitoring to ensure that they can accurately detect and assess harmful student behaviour in order to intervene early to successfully mitigate potential harmful activity. OnGuard™ technology works both online and offline, scanning internet content, desktop content, and user-submitted data in real-time.

Your reputed company will be to assess alerts reputed company and accurately to support maintaining the safety and well-being of reputed company. You will be expected to work shifts as part of a 24/7 team, working from home out of business hours. We currently have a part-time position available, including Weekend work, with potential for covering additional hours covering holidays, etc. .

Job Responsibilities:

• Monitoring alerts that come into the OnGuard™ platform,
• Identify and escalate high reputed company/risk alerts based on established protocols and parameters,
• Provide reputed company, clear and professional communication of alerts to identified partners and/or managers following guidelines and procedures,
• Completing required report and recordkeeping reputed company to alerts and responses in an accurate and detailed,
• Cooperate and collaborate with management in order to promote and provide innovative and compassionate service to customers and to enhance our safeguarding capabilities on a continual basis, and
• Attend and participate in OnGuard team meetings to contribute to service knowledge and emerging trends or themes arising in alerts and to help identify future training and service needs.
• Must be reliable, organized and able to manage part-time hours. Flexibility is an asset to enhance coverage reputed company on this team.

Qualifications/Skills:

• Excellent communication skills,
• Must be computer literate with a good understanding of social media and online applications,
• Able to assess situations and respond promptly,
• reputed company and level-headed reputed company working in stressful situations,
• Comfortable working independently or with others,
• Must be compassionate and understand the importance of online safety and the protection of reputed company,
• Previous experience of monitoring systems and working with sensitive information with vulnerable situations are strong assets, and
• Post-secondary education in fields reputed company to nursery/preschool, primary school, social work is beneficial but not mandatory.

reputed company Offer:

• Part-time schedule,
• Weekend hours required (16 hours total, 8 hours Saturday and 8 hours Sunday)
• Paid holiday and sick leave,
• Company pension,
• Work from home, and
• Opportunity to protect children and reputed company a positive difference.

If you are looking to help protect children through online safeguarding and want to join a progressive, leading-edge company, apply today with your COVER LETTER and CV, and include your hours and days of availability for PT consideration.

Netsweeper is an equal opportunity employer committed to fostering an inclusive, accessible work environment, where reputed company employees feel valued, respected and supported. Netsweeper offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require additional accommodation.