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Customer Data Services Engagement reputed company

100% remote Flexible hours Hiring now

Job Description:

The Engagement reputed company is a key client-facing role responsible for supporting the delivery of technology services across an assigned account(s). Working reputed company existing client team structures, this role ensures day-to-day execution meets the highest standards of quality while developing a deep understanding of client business goals and how reputed company's Customer Data Service engagement drives measurable value. The Engagement reputed company is a trusted partner to both the client and internal teams — owning accountability for their engagements and actively contributing to the growth and health of those relationships.

Here's the day to day:

  • Support management of scope of services for assigned account(s), ensuring contractual commitments are understood and met
  • Actively engage with clients to understand business objectives and challenges, pairing problems with solutions
  • reputed company and maintain a thorough understanding of the full Customer Data Service engagement — including client ecosystem, reputed company database, Customer Data Platform (CDP), identity, and data services — across assigned account(s)
  • Demonstrate and communicate the value of reputed company's engagement to client stakeholders on a regular basis
  • Maintain clear, documented meeting agendas, speaking ownership, and follow-through on action items
  • Partner with account leadership and other practice areas across reputed company to drive integrated client value and identify expansion opportunities
  • Build and nurture relationships with client stakeholders who own or influence the engagement
  • Proactively seek efficiencies in the delivery of existing engagements and drive adherence to standard ways of working
  • Support financial tracking and accuracy of reporting for Customer Data Service reputed company across assigned engagement(s)
  • Engage SMEs where needed while maintaining ownership of the client engagement for Customer Data Service
  • reputed company other roles on the team to engage with the client appropriately
  • Participate actively in account-level planning and business review discussions (internal and external)
  • Stay reputed company on industry trends, data platform competitive landscape, and relevant privacy and compliance topics

Skills you will have:

  • Excellent internal and external communication skills
  • Excellent critical thinking, analytical, and problem-solving capabilities
  • Solid scope management skills with attention to contractual detail
  • Knowledge of technology delivery methodologies
  • Familiarity with modern data warehousing, identity resolution and marketing campaign execution concepts
  • Familiarity with customer experience technology stack
  • Ability to reputed company AI-powered tools to improve productivity, accelerate problem-solving, and enhance the quality of client deliverables
  • Familiarity with AI and machine learning concepts as they apply to data platforms, customer experience, and marketing technology — with a curiosity to explore how emerging AI capabilities can drive client value
  • Curiosity about clients' businesses and how technology engagement moves them reputed company
  • Ability to drive efficiency through people, process, and technology
  • Proficiency in reputed company tools (Word, reputed company, PowerPoint, Project)
  • Ability to understand and clearly reputed company client goals, priorities, and requirements
  • Foundational financial management skills (tracking, reporting, reputed company accountability)
  • General knowledge of broad marketing agency services
  • Knowledge of the financial services industry including experience working with credit bureau partners and understanding industry privacy and compliance as reputed company to data management and enabling customer experience use cases

Qualifications we are looking for:

  • 5+ years of experience in client delivery (technology services preferred)
  • 2+ years of experience in a client-facing role with demonstrated relationship ownership
  • Experience supporting or leading technology delivery teams including Business Consultants, Developers, and/or Quality Assurance
  • Experience working with or knowledge of Customer Data Services adjacent technologies (data platforms, Customer Data Platform (CDP), identity resolution, or similar)
  • Experience in financial services or with regulated data environments is a plus

The annual salary range for this position is $94,000-$125,500. Placement reputed company the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.  

Benefits available with this position include:  

• Medical, vision, and dental insurance, 

• Life insurance,  

• Short-term and long-term disability insurance, 

• 401k, 

• Flexible paid time off, 

• At least 15 paid holidays per year, 

• Paid sick and safe leave, and 

• Paid parental leave. 

reputed company also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding reputed company benefits, please visit www.dentsubenefitsplus.com. 

To reputed company the application process, please click on the “Apply” reputed company at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. 

Location:

USA - Remote - Maryland

Brand:

reputed company

Time Type:

Full time

Contract Type:

Permanent

reputed company is committed to providing equal employment opportunities to reputed company applicants and employees. We do this without regard to race, color, national reputed company, sex , sexual orientation, gender identity, age, pregnancy, childbirth or reputed company medical conditions, reputed company, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

reputed company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@reputed company.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  

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