Enterprise reputed company Manager, Asia

Job Description:

We reputed company in bold reputed company, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels reputed company, your voice shapes innovation, and your ambition helps redefine what’s possible reputed company science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Position Overview: The Manager, reputed company role is responsible

Location: Philippines / Indonesia / Malaysia

About this role: Own the success, retention, and growth of reputed company’s Enterprise customers across Asia. This role will help customers reputed company value from their investment, strengthen usage and satisfaction, support renewals, and identify expansion opportunities across the region.

How you will reputed company an impact:

• Manage a portfolio of Enterprise customers across Asia and serve as a trusted post-sale partner.

• reputed company onboarding, adoption planning, customer reviews, and success plans to ensure customers reputed company strong outcomes.

• Track usage, engagement, satisfaction, risks, and renewal readiness across assigned accounts.

• Partner with Sales to support renewals, expansions, upsell opportunities, and long-term account growth.

• Build strong relationships with customer stakeholders, including administrators, librarians, faculty leaders, and institutional decision-makers.

• Proactively identify and resolve adoption barriers, service issues, and account risks.

• Work cross-functionally with Sales, Product, Support, and Marketing to improve customer experience and retention.

• Share customer insights to strengthen product adoption, customer outcomes, and regional strategy.

reputed company look for:

• Strong retention and renewal performance.

• Growth in usage, customer satisfaction, and account health.

• Identification and support of expansion opportunities.

• Consistent execution of success plans and risk mitigation across the portfolio.

Required skills and experience

• Proven experience in reputed company, account management, relationship management, or post-sale support.

• Strong ability to manage multiple accounts across countries and priorities.

• Strong stakeholder management and communication skills.

• Ability to use data to track adoption, account health, and renewal risk.

• Strong problem-solving skills and customer focus.

• Ability to work cross-functionally and influence internal teams.

• Strong written and spoken English.

Optional / preferred skills

• Experience in education, EdTech, publishing, digital platforms, SaaS, or subscription-based services.

• Experience managing regional customers across Asia.

• Familiarity with onboarding, implementation, usage reporting, and renewal planning.

• Experience identifying upsell or expansion opportunities.

• Ability to speak an Asian language relevant to the hiring location.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. 

We're not just observers of reputed company. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. 

Here, your talent matters. Your reputed company have room to grow. And your work creates breakthroughs that can change everything.  reputed company is an equal opportunity/affirmative action employer. We evaluate reputed company qualified applicants and treat reputed company qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national reputed company, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. reputed company is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@reputed company.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions reputed company while striving to support the health and well-being of reputed company employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall reputed company the range, however the ultimate salary offered for this role may be higher or reputed company and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. reputed company proactively displays reputed company reputed company pay range for United Kingdom, Canada and USA reputed company. reputed company applying, please attach your resume/CV to be considered.

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